Account Manager (Contract)

Who We Are 

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com. 

 Formerra leads in the market with the following key capabilities: 

• Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands 
• Integrated, long-standing relationships with leading, global suppliers 
• Unparalleled and highly specialized technical, processing, and design support 
• Regulatory-compliant material support and expertise 

Position Overview

The Account Manager is a key contributor within Formerra’s European sales organization, responsible for driving sales, margin, and volume growth while managing strategic accounts and developing new business opportunities. Reporting to the European Regional Director, this role partners closely with customers, suppliers, and internal teams to execute growth strategies across a diverse portfolio of products, technologies, and applications. Success in the role requires strong relationship management, commercial acumen, and the ability to influence stakeholders at all levels, supported by proficiency in Salesforce, Tableau, and SAP. Based in Central Europe, the position involves up to 60% travel to support in-person customer engagement, with ongoing training provided to support continued development and performance.

Essential Duties and Responsibilities:

• Drive profitable revenue growth through strategic new business development and expansion of existing accounts.
• Deliver gross margin performance in line with company targets and overall commercial objectives.
• Execute a disciplined, customer-centric sales approach, leveraging established tools (e.g., scorecards, business reviews, EVE, high/wide/deep strategies, and funnel management).
• Identify, develop, and close new business opportunities aligned with long-term growth priorities; maintain accurate and current CRM data.
• Maintain and grow key accounts by proactively assessing customer needs, competitive dynamics, and market opportunities.
• Develop and execute strategic account plans, building relationships across all levels of customer and internal organizations.
• Conduct proactive prospecting, including cold calling, to generate leads and expand market presence.
• Collaborate with marketing and provide feedback on campaigns, resource needs, and emerging opportunities.
• Partner with channel partners to effectively close business in line with customer purchasing requirements.
• Contribute to short- and long-term planning, including monthly and annual forecasts, sales targets, and budget commitments.
• Apply sound commercial judgment in product selection, pricing strategies, and customized solutions to maximize competitiveness and profitability.
• Negotiate pricing and terms to meet margin objectives while supporting strategic account growth.
• Act as a trusted advisor to customer leadership, delivering insights and tailored Formerra solutions.
• Provide regular updates to leadership through activity reporting and ongoing communication.
• Represent Formerra at industry events, trade shows, and customer engagements as needed.
• Collaborate cross-functionally with Technical, Customer Service, and Supply Chain teams to ensure customer satisfaction and fulfillment.
• Recommend enhancements to product and service offerings based on market intelligence and competitive analysis.
• Uphold company policies, including the Code of Conduct and expense management requirements.
• Take ownership of personal development through goal setting and ongoing alignment with leadership.
• Lead with a value-based selling approach, reinforcing Formerra’s differentiated value proposition in all customer interactions.

Qualifications:

• Education Requirements:
• Bachelor’s degree required, majoring in chemical engineering, polymer engineering, business or related field preferred.
• Experience Requirements:
• 7+ years of applicable polymer and/or technical sales, distribution, or related experience.
• Experience with CRM software, specifically Salesforce, preferred.

Work Environment:

• Physical & Social Setting:
  • Remote: Ability to work independently in a fully remote environment with minimal supervision, demonstrating strong self-motivation and time management.
• Work Conditions:
  • Travel Requirements: Willingness to travel across Europe (or as needed) for client meetings, industry events, or team gatherings.

Skills and Competencies 

• Customer Focus – Dedicated to understanding and consistently meeting customer expectations and requirements.
• Results Orientation – Drives performance and accountability to achieve established goals and business outcomes.
• Relationship Management – Builds and sustains effective relationships with both internal stakeholders and external partners.
• Collaboration & Influence – Demonstrates strong ability to collaborate cross-functionally and influence decisions at all levels.
• Innovation – Thinks creatively, encourages new ideas, and fosters a culture of continuous improvement.
• Business Acumen – Applies a strong understanding of business fundamentals to inform decisions and drive results.
• Analytical & Problem Solving – Evaluates complex situations and makes sound, data-driven decisions with confidence.
• Communication – Demonstrates clear, effective written and verbal communication, with strong listening and influencing skills.
• English Proficiency – Demonstrates fluency in written and spoken English.

#LI-Remote

Disclaimers:

• Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.
• NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information—such as your Social Security number, birth date, or banking details—via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at careers@formerra.com.