Account Manager

Who We Are 

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com. 

 Formerra leads in the market with the following key capabilities: 

• Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands 
• Integrated, long-standing relationships with leading, global suppliers 
• Unparalleled and highly specialized technical, processing, and design support 
• Regulatory-compliant material support and expertise 

Position Overview

The Account Manager at Formerra is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting annual objectives for sales, margins and volume growth. Expectations include the ability to sell at all levels of management and build relationships that ensure Formerra will continue to get the first and last look. Individual must have the ability to assist customers in problem solving to deliver solutions, bring energy, enthusiasm and professionalism to their daily routines. This role requires the individual to perform the function independently with little to no direction and oversight, and effectively interact and influence at the managerial peer level. Up to 75% travel is required. 

Location Requirement: This role is remote; however, applicants must be located within the territory (Northern Michigan). 

Essential Duties and Responsibilities:

• Profitable revenue growth, including robust new business development. 
• Achieve stated gross margin targets as a percentage of sales. 
• Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high/wide/deep, 5 warning signs, prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling, and effective CRM system management. 
• Establish, track, and close new business targets consistent with short- and long-term objectives at designated accounts within the territory. 
• Develop contact matrix and establish strong relationships with key decision makers and project facilitators. 
• Prospecting and cold calling. 
• Develop, execute and manage sales plans, sales budgets, and expense budgets. * Establish account development plans and network resources up, down and across both the customer’s organization and Formerra. 
• Deliver the planned results (AOP). 
• Develop account relationships, identify opportunities and capture service opportunities at strategic accounts within assigned geography or industry. 
• Understand key players, applications, requirements, trends, and needs as well as Formerra’s potential and share within the targeted industry. Become an industry and product expert to leverage successes across the industry. 
• Coordinate closely with regional sales teams as well as collaborating with the technical area as necessary to accelerate and drive profitable growth through solutions selling to targeted accounts. 
• Establish a linkage between the customer’s business strategy and Formerra’s capabilities. 
• Monitor the competition to better understand issues and threats and develop plans to eliminate barriers. 
• Implement Formerra’s, pricing and market strategies as well as business practices. Negotiate customer contracts and value packages to insure an acceptable return.
• Participate in strategy development, help position the business and develop the offer. Assist in defining the target markets, and commercial strategy. 
• Develop written Account Plans for top three strategic accounts including metrics to define annualized sales potential at each account. 
• Manage strategic relationships, cultivate new alliances, and monitor competitive activity. 
• Create and maintain CRM data and sales statistics as required.

Qualifications:

• Education Requirements:
  • Bachelor’s Degree required in Plastics or Polymer Engineering, Business, Chemistry, or related discipline or equivalent work experience.
• Experience Requirements:
  • 5-7 years’ sales experience in distribution, manufacturing, sales, account management
  • Effective development of high, wide and deep relationships
  • Complex thinking skills in translating customer needs into solutions.
  • Technical aptitude.
  • Professional presence, including excellent verbal and written communication and presentation skills.
  • Broad knowledge of solutions, materials and processing.
  • You have been told you're a self motivated, team player.
  • Strong computer skills, proficiency with MS Word, PowerPoint & Excel preferred.

Work Environment:

• Physical & Social Setting:
  • Remote - Northern MI: Ability to work independently in a fully remote environment with minimal supervision, demonstrating strong self-motivation and time management within the established territory:
    • Grand Rapids, MI
• Work Conditions:
  • Travel Requirements: Willingness to travel up to 75% (or as needed) for client meetings, industry events, or team gatherings.

#LI-Remote

Disclaimers:

• Legal authorization to work in the specified country is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• It is the policy of Formerra that all employees are employed at the will of Formerra for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.
• NOTICE: Formerra is committed to ensuring a fair and legitimate recruitment process. We want to alert job applicants to the potential risk of recruitment scams and encourage caution when responding to unsolicited job postings or communications. If you receive a job offer without having explicitly applied through our website or a legitimate job board, please be wary. We will never request sensitive personal information—such as your Social Security number, birth date, or banking details—via email. If you are uncertain about the legitimacy of a job posting or communication, please contact us directly at careers@formerra.com.