Staff Software Engineer

About the role:

Forter is looking for a Staff Software Engineer to lead the technical strategy and architecture of a unified onboarding platform that connects merchants to Forter’s products. Forter’s platform is critical in enabling merchants to integrate efficiently and realize value quickly through automation, smart tooling, and a modern developer experience.

The Onboarding Experience team builds a self-service integration platform that reduces complexity and friction for merchants. This includes guiding developers through required API calls, enabling data mapping from vendors like Stripe and Adyen, ingesting historical data in various formats and validating integrations through Forter’s Integration Center UI.

Sitting at the intersection of user experience, developer tools, and platform scale, our team designs solutions that remove ambiguity from complex integrations and create enjoyable, efficient experiences for external and internal teams. We work with a diverse technology stack and partner cross-functionally to make integration frictionless.

In this role, you’ll act as the technical focal point—setting the direction for the team and collaborating closely with Engineering, Product, and Go-To-Market stakeholders. You’ll own key architectural decisions, mentor engineers, and drive initiatives that significantly reduce the time and complexity of our onboarding process.

What you’ll be doing:

• Architect and evolve a scalable onboarding platform that empowers merchants to self-integrate with Forter’s services
• Drive the technical vision and long-term roadmap, ensuring the platform directly supports Forter’s strategic goals—accelerating revenue growth, reducing time-to-revenue, and simplifying revenue diversification
• Lead initiatives to make Forter’s integration experience a strategic differentiator—simple, intuitive, and delightful, on par with best-in-class platforms
• Lead the technical direction of the team, ensuring alignment with business goals and driving innovation in developer tooling, SDKs, data ingestion, and automation
• Provide technical mentorship and guidance to engineers on the team, fostering growth and maintaining a high engineering bar
• Collaborate with Product, Go-To-Market and other internal stakeholders to understand merchant needs and translate them into technical initiatives
• Drive cross-team engineering initiatives and be a trusted partner to other teams in the org

What you’ll need:

• 7+ years of hands-on software engineering experience, designing and building production systems at scale
• Proven experience operating as a senior or staff engineer in product-facing teams, driving architecture, technical direction, and cross-functional initiatives
• Proficiency in modern web technologies, including JavaScript/TypeScript, Node.js, and GraphQL, as well as backend technologies and data pipelines
• Proven expertise in designing and maintaining scalable systems and developer-facing tools or platforms
• Strong communication and leadership skills; comfortable working across engineering, product, and business stakeholders
• Self-motivated and solutions-oriented, with a passion for developer experience and technical excellence

Would be cool if you have: 

• Experience building SDKs or integration frameworks
• A track record of reducing complexity through automation and tooling
• Background in high-scale, multi-tenant platform design
• Experience working with eCommerce platforms and understanding merchant data flows
• Exposure to payments infrastructure, especially providers like Stripe, Adyen, Braintree, or Worldpay
• Experience improving developer experience through documentation, sandbox environments, or test harnesses

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023 and 2024)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Benefits:

• Competitive salary 
• Restricted Stock Units (RSUs)
• $500 CAD per month reimbursement for supplementary health plan of your choosing
• WiFi / Phone Stipend and Home Office Allowance 
• Generous PTO policy 
• Half day Fridays

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

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