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Commercial Security Technician/Installer

Knightdale, NC

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

  • Paid vacation and sick time
  • Company Paid Holidays
  • Additional paid time off for life events (e.g., jury duty, bereavement)
  • Competitive compensation
  • 401(k) retirement plan with competitive company match
    Medical, Dental, and Vision insurance
  • Company-paid life and short-term disability insurance
  • Supplemental Long-term Disability and Life Insurance Packages
  • Legal Insurance
  • Pet Insurance
  • Career Advancement Opportunities

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

We are seeking a highly skilled and motivated Commercial Security Lead Technician to join our team. The ideal candidate will have hands-on experience installing and servicing Intrusion Detection Systems (IDS), Access Control, and CCTV systems. This individual will lead installations, service calls, and system integrations across a variety of commercial sites, ensuring quality workmanship and customer satisfaction.

Essential Duties and Responsibilities:

  • Install, program, and service commercial IDS, CCTV, and Access Control systems.
  • Lead project installations and oversee field technicians when required.
  • Troubleshoot and repair security system components with minimal supervision.
  • Ensure projects are completed on time and to customer specifications.
  • Maintain clear communication with clients and provide exceptional customer service.
  • Travel to job sites as needed (local and regional).
  • Maintain accurate documentation of work performed and systems installed.
  • Adhere to all safety and company standards.

Required Skills & Qualifications

  • Proven experience with IDS, Access Control, and CCTV systems.
  • Working knowledge of the following systems:
    • IDS: DMP, Bosch, Radionics
    • CCTV: Verint, Milestone, Hanwha
    • Access Control: RS2 Technologies, DSX, DMP
  • FACP (Fire Alarm Control Panel) knowledge is a plus.
  • Strong work ethic and ability to work independently or as part of a team.
  • Excellent customer service and communication skills.
  • Willingness to travel as required for projects.
  • Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.

Preferred Qualifications:

  • Industry certifications related to low-voltage systems, security, or electronics.
  • Previous leadership or team lead experience on commercial job sites.

This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...

Compensation Rate

$25 - $30 USD

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

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Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov

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