National Accounts Manager
Company Overview
At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.
We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.
Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.
If you are ready to be exceptional in your chosen career, apply to work with us today!
Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:
- Paid vacation and sick time
- Company Paid Holidays
- Additional paid time off for life events (e.g., jury duty, bereavement)
- Competitive compensation
- 401(k) retirement plan with competitive company match
Medical, Dental, and Vision insurance - Company-paid life and short-term disability insurance
- Supplemental Long-term Disability and Life Insurance Packages
- Legal Insurance
- Pet Insurance
- Career Advancement Opportunities
**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**
Job Summary:
The National Accounts Manager plays a key leadership role in our Commercial Property segment, focusing on large national property relationships. This individual contributor is responsible for managing and expanding assigned national accounts such as CBRE, JLL, Walmart by working collaboratively across our matrixed field sales organization to drive growth through the addition of new individual locations.
The National Accounts Manager develops and executes strategic plans for their portfolio, including growth initiatives, pricing strategies, and contractual approaches, with support from cross-functional teams as needed. The goal is to achieve both retention and expansion across the assigned accounts.
This is not a people-management role; the National Accounts Manager operates independently and is not responsible for leading a sales team.
**This role is also commission eligible**
Essential Duties and Responsibilities:
- Develop a Strategic Account Plan (SAP) to support and execute key objectives for assigned national accounts.
- Leverage the CRM system as a central tool to identify new customer opportunities, track growth and retention progress, provide business updates, and uncover areas where we can deliver additional value.
- Build strong relationships and develop internal advocates across decision-makers and influencers within the assigned account portfolio.
- Prepare and deliver impactful sales and business review presentations to key stakeholders, including senior executives and large groups.
- Operate both independently and collaboratively with the Sales and Marketing teams, especially field sales, to execute selling strategies that drive growth and retention within the portfolio.
- Consistently meet or exceed monthly, quarterly, and annual goals for account growth and retention, contributing to overall company performance.
- Maintain proficient daily use of CRM to manage contacts, log activities, and monitor the sales pipeline.
- Conduct account research, create tailored sales presentations, develop business cases, and manage contract execution for both new prospects and renewals.
- Ensure a smooth and successful rollout process for newly acquired customers.
Required Skills & Qualifications
- Bachelor’s degree preferred; minimum 5 years of relevant outside sales experience required (Fire Protection, Building Systems, Facility Services, etc.)
- Demonstrated success in outside sales, with a focus on developing and managing national and/or regional accounts.
- Experience selling solutions to large-scale property management organizations.
- Successful track record of consistently meeting and exceeding monthly, quarterly, and annual growth and retention goals
- Demonstrated success in developing and executing strategic initiatives that drive sustainable growth, enhance team performance, and improve retention metrics.
- Demonstrated experience managing KPIs, presenting performance metrics, and identifying areas for improvement.
- Skilled in translating performance data into actionable insights via dashboards, case studies, and executive briefings to inform strategic decision-making.
- Proven ability to collaborate cross-functionally and lead vendor partnerships to deliver scalable, results-oriented talent solutions aligned with organizational goals.
- Exceptional organizational, communication, and time management abilities, with a proven track record of managing multiple priorities effectively.
- Strong business and financial acumen, with the ability to understand and apply key metrics to drive performance.
- Advanced relationship-building and problem-solving skills, with a collaborative, solution-oriented approach.
- Adaptability and resilience, with openness to feedback and the ability to thrive both independently and within team environments.
- Willingness and ability to regularly travel nationally, with up to 75% overnight travel required.
- High level of proficiency in Microsoft Office applications, CRM platforms, and other reporting systems.
This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...
Compensation Rate
$85,000 - $105,000 USD
This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.
Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.
E-Verify Notice
Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov
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