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Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

Paid vacation and sick time
Company Paid Holidays
Additional paid time off for life events (e.g., jury duty, bereavement)
Competitive compensation
401(k) retirement plan with competitive company match
Medical, Dental, and Vision insurance
Company-paid life and short-term disability insurance
Supplemental Long-term Disability and Life Insurance Packages
Legal Insurance
Pet Insurance
Career Advancement Opportunities

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

Piper Fire’s Clearwater, FL Branch is currently seeking an Alarm and Low Voltage Department Manager. This position is responsible for the day-to-day operations of Piper’s Low Voltage Installation and Service Teams. This candidate will also support our fire alarm and special hazard inspection departments. Experience with BDA systems, CCTV, Security, Nurse Call, and Access Control would be a huge asset for this role.

This position is an in-office role and will be required to report to our Clearwater office daily, except when traveling to job sites or for other business needs.

Essential Duties and Responsibilities:

Maintain strong relationships with existing vendors and clients.
Evaluate, recommend, and implement new product lines to expand the book of business.
Cultivate industry connections through participation in trade organizations.
Ensure the Alarm Department delivers exceptional, world-class customer service.
Oversee training for the Low Voltage Team and provide technical support as needed.
Manage estimation of repairs and replacements for existing fire alarm and low voltage systems based on customer requests and inspection discrepancies.
Coordinate recruitment, onboarding, and training of new team members.
Oversee estimating, design, project administration, and project management functions.
Collaborate with other departments to achieve organizational goals.
Conduct performance reviews and ensure staff meet established objectives.
Take on mission-critical tasks as necessary to support business needs.
Develop and implement best practices and SOPs to optimize operational effectiveness.
Represent department operations to the executive leadership team.
Support customer service efforts by meeting directly with clients when needed.
Assist with sales initiatives, including inspections, service, and construction projects.
Maintain P&L responsibility for the department.
Manage operations across multiple locations.

Required Skills & Qualifications

Minimum 5 years of experience in sales, project management, or management of low voltage or fire alarm systems.
At least 2 years of management experience overseeing 5+ employees.
Strong knowledge of fire alarm products, access control, BDA, and CCTV systems.
Knowledge of estimating practices and procedures, including blueprint reading, software input, data analysis, takeoff techniques, and electrical system components.
Ability to read and thoroughly understand all bid documents.
High school diploma or GED.
Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
Experience troubleshooting fire alarm and other low voltage systems.
Familiarity with NFPA standards (NFPA 1, 70, 72, 101, 1221, 1225), FBC 2020, and current industry codes.
Proficiency in Microsoft Office Suite.
Ability to work independently without supervision as well as effectively as part of a team.
Excellent verbal and written communication skills.

Preferred Qualifications

Experience estimating and managing projects for BDA installations.
Strong understanding of labor risk factors, including location, weather, labor availability, installation complexity, and scheduling.
Proficiency with estimating software, including custom designations, bid summaries, item substitutions, special reporting, and job exporting.
Experience using Bluebeam Revu for project documentation and takeoffs.
Knowledge of Florida-specific codes and familiarity with the Greater Tampa Bay Area is a plus.
Possession of a GROL license is highly desirable.

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

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Alarm Department Manager

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