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Director of Security & IT

Remote

Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.

The Opportunity

Found is seeking a Director of Security & IT (Individual Contributor to start) to own and evolve our security, compliance, and internal IT programs.

This role combines security leadership, hands-on IT operations, and compliance execution. You will be the primary owner of our security posture, SOC 2 readiness, HIPAA safeguards, and internal systems that support a remote-first workforce.

This is a high-ownership role suited for someone who can both execute and build scalable programs, while partnering closely with Engineering, Legal, and Leadership.

What You’ll Do

Security & Compliance (Primary Accountability)

  • Own Found’s security posture across infrastructure, applications, vendors, and internal systems
  • Lead SOC 2 readiness and audits (control design, evidence collection, auditor coordination)
  • Maintain and operationalize HIPAA Security Rule safeguards
  • Own vendor security reviews, risk assessments, and security questionnaires
  • Partner with Legal on security clauses, BAAs, and contract reviews
  • Define and maintain security policies, standards, and incident response procedures
  • Act as the internal point of contact for security inquiries from partners, auditors, and customers

IT Operations & Internal Systems

  • Own Found’s IT operations for a remote-first workforce
  • Administer and evolve:
    • Okta (SSO, access controls, joiner/mover/leaver processes)
    • Google Workspace
    • Device management (JAMF / MDM)
    • Network access (e.g., Twingate)
  • Ensure reliable onboarding and offboarding of employees and contractors
  • Maintain hardware and software inventory
  • Oversee or operate the helpdesk function, including tooling, SLAs, and vendor partnerships
  • Build and document repeatable, auditable IT processes

Program Building & Scale

  • Design systems that scale without heroics
  • Identify opportunities for automation in access management, evidence collection, and IT workflows
  • Evaluate and manage vendors
  • Partner with Engineering leadership to ensure security is embedded, not bolted on
  • Translate security and IT risk into clear, actionable recommendations for leadership
  • Lay the foundation for a scalable IT and Information Security function, including systems, processes, and future team growth

What You Bring

Required

  • Experience owning security, IT, or compliance responsibilities in a SaaS or technology organization
  • Hands-on experience with SSO, identity & access management, and internal IT systems
  • Strong understanding of SOC 2 and/or HIPAA Security Rule
  • Comfort operating in regulated environments
  • Ability to both execute tactically and design systems strategically
  • Clear communicator who can work with engineers, legal, vendors, and non-technical stakeholders

Strongly Preferred

  • Experience leading or supporting a SOC 2 audit
  • Experience in a healthcare, fintech, or regulated SaaS company
  • Familiarity with:
    • JAMF or other MDM platforms
    • Okta or similar IAM tools
    • Cloud security concepts (AWS, logging, IAM, audit trails)
  • Experience managing vendors or managed service providers

Bonus

  • Prior experience as a Security Engineer, IT Manager, or GRC Lead
  • Scripting or automation experience (Bash, Python)
  • Incident response or security program ownership experience

Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.

Please review our CCPA policies.

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