Senior Commercial Lines Account Manager

Foundation Risk Partners, one of the fastest-growing insurance brokerage and consulting firms in the U.S. is seeking an experienced Commercial Lines Account Manager to join its team in Las Vegas, Nevada. This is a hybrid position with a three-day in-office work schedule.

Job Summary:

This position is responsible for managing a book of business, providing exceptional client service, supporting producers throughout the renewal and marketing process, and developing insurance solutions that meet client coverage and risk management needs. The Account Manager serves as a primary point of contact for clients, carriers, and internal stakeholders while maintaining strong relationships and delivering timely, accurate service.

Essential Functions:

• Serve as primary service contact for assigned clients and maintain strong professional relationships.
• Coordinate all aspects of the renewal process, including gathering underwriting information, applications, valuation data, loss runs, and other required documentation.
• Develop marketing strategies and work directly with carriers to obtain competitive coverage terms and pricing.
• Analyze coverage proposals and provide recommendations to clients and producers.
• Review policies, endorsements, audits, and carrier correspondence for accuracy and completeness.
• Prepare and process endorsements, cancellations, policy changes, certificates of insurance, and evidence of property coverage.
• Review contracts and insurance requirements to identify potential coverage gaps and recommend appropriate risk transfer solutions.
• Assist clients with coverage questions, claims-related inquiries, and policy interpretation.
• Maintain open items, timelines, and renewal activity management to ensure deadlines are met.
• Identify cross-sell and upsell opportunities and collaborate with producers to support business development efforts.
• Participate in client meetings, presentations, and carrier discussions as needed.
• Maintain accurate and complete client records within agency management systems.
• Support operational workflows, documentation standards, and agency best practices.
• Perform additional duties as assigned.

Competencies and Qualifications

• Strong understanding of commercial insurance coverages, including Property, General Liability, Umbrella, Workers Compensation, Crime, Equipment Breakdown, Cyber, and Directors & Officers Liability.
• Exceptional customer service and relationship management skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to review and interpret insurance contracts, endorsements, and coverage forms.
• High attention to detail and commitment to accuracy.
• Ability to work independently while collaborating effectively with producers, clients, carriers, and internal teams.
• Proven ability to manage confidential information with professionalism and discretion.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
• Experience with Applied EPIC agency management system preferred.

Education and Experience: 

• Minimum 3 years of Commercial Lines Account Management experience required.
• Experience managing complex commercial property schedules and placement strategies preferred.
• Active Property & Casualty insurance license required.
• Must maintain all licenses and continuing education requirements necessary to perform the duties of the position.

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!