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Returns Associate
Austin, Texas
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
As a Quality Returns Associate, you will be responsible for ensuring returned products are properly handled, inspected, and processed, maintaining the highest standards of quality and efficiency within our warehouse operations.
Shift Time: 7:00 AM - 4:00 PM, Monday to Friday
In This Role
- Unload trailers with returned products and items from local warehouse transfers
- Prepare trailers for outbound shipments to the outlet store, ensuring accuracy and organization
- Inspect, document, and process returned products, assessing conditions and identifying issues such as splitting, broken components, finish defects, dents, scratches, or packaging concerns
- Utilize pad-wrapping techniques to protect products during transportation
- Operate inventory barcode scanners, hand tools, power tools, and packaging equipment with precision and care
- Handle and move products safely using hand trucks, pallet jacks, or forklifts
- Restore and repackage products to their original condition for resale or reuse
- Perform rework on damaged items, maintaining quality standards and attention to detail
- Correspond with team members and management through Outlook Email to ensure smooth operations
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- High school diploma or GED required
- Previous warehouse or distribution center environment is a plus
- Experience operating manual and electric material handling equipment, such as hand jacks
- Basic computer skills, including familiarity with warehouse management systems and Microsoft Excel
- Ability to lift 50 lbs repeatedly throughout the day, and lift up to 225 lbs with assistance
- Strong attention to detail, follow-through, and communication skills
- Willing and able to work overtime as needed
- Required to wear steel toed boots/shoes at all times during work hours
About Four Hands
Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.
Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.
Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Visit www.FourHands.com for more information.
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