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Titles Specialist
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
As a Title Specialist, you will play an important role on a team whose goal is to ensure the accuracy and safe keeping of all our vehicle titles. You will be responsible for verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers, dealership, and regulatory agencies to resolve title issues. Your attention to detail and ability to isolate potential issues or missing information will be crucial.
Pay: From $18.00/hr
Schedule: Monday through Friday from 8:00AM-5:00PM
Job Duties
- Communicate with dealerships, state motor vehicle divisions, and customers to ensure Foursight and its affiliates are correctly listed on titles.
- Create and send out letters to dealerships requesting follow up on non-perfected titles.
- Create and send out paid letters to customers on paid accounts.
- Acquire proper documentation for the release of titles upon payoff of the account.
- Review accounts prior to title release to confirm payoff payment has been received and no outstanding balances remain.
- Accurately file and pull newly funded loan documents and titles
- Record accurate notes in company knowledge base
- Participate in rotational schedule to retrieve mail from the post office, which requires ability to lift 10-15 pounds
- Able to sit and/or stand for long periods of time while performing job duties
Required experience/education:
- Customer Service: 1 year
- High school or equivalent
- Interpersonal skills promoting a team environment.
- Six (6) months office experience or equivalent education and training.
- Working knowledge of Microsoft Office Suite, including Excel and Word
- Exceptional customer service skills.
- Outstanding phone and negotiation skills.
Preferred experience/education:
- One year of office experience or equivalent education and training.
Get in on all the awesome at Foursight/OneMain Auto!
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives! Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a ridiculous amount of perks and benefits:
Perks and Benefits
Keeping You Healthy
- Health Insurance
- Dental/Vision Insurance
- Hearing Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Nationwide Pet Insurance
- In-office Massages
- Onsite Gym
- Onsite Meditation Room
Planning for your Future
- 401k with Match up to 4%
- Employee Stock Purchase Plan (10% share discount)
- Life and Disability Insurance
- Financial Wellness Program
- Tuition Reimbursement
Work/Life Balance
- 15 days' vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- 7 Paid Holidays
- Paid volunteer time (3 days per year, prorated based on start date)
- Paid Maternity/Paternity Leave
We’re Foodies
- Unlimited Coffee and Soda
- End of Month Pizza
- Monday Breakfast
- Monthly Catered Lunch
- Onsite Vending Market
- Lots of treats for holidays
Our Specialties
- Casual Dress
- Side-by-Side Training
- Work with the best people!
- Summer Family & Winter Party
- Spirit Week
- Self-Care September
The Environment
- Electric Car Chargers
- Arcade Machine
- Pool Table
- Foosball
- Massage Chairs
- Panoramic Views
- Mother's Room
- Gender Neutral Bathrooms
- Freedom to decorate office/cubicle
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