Back to jobs

Project Manager

United States

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the  FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

 

Title: Implementation Project Manager

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Manager, Implementation Project Manager

Location: Remote - Anywhere in the contiguous United States

 

Job Summary

The Implementation Project Manager partners with leaders in sales and consulting to ensure that a specific, pre-scoped, client project is planned and executed in a manner that meets client and internal expectations. The IM leads the launch of new accounts or growth launches within existing accounts.  This strategic role generally involves delivering complex, often multi-solution engagements and professional services to a wide variety of clients and their global partners. The ideal candidate will have project management experience in the Training & Development, Leadership & Organizational Development and Consulting arena.

 

Essential Job Functions

  • Ensure customer satisfaction and professional client interactions through seamless delivery of FranklinCovey solutions to clients 
  • Manage the execution of large-scale projects, which may include multiple work-streams, stakeholder management for internal and external project teams 
  • End-to-end project lifecycle from initiation and setup through closing out when implementation is complete 
  • Support and partner with multiple functions within FranklinCovey to set up, support and maintain internal systems and portals, registration support, deliver data to other functions, budget and financial tracking, and other groups as project scope dictates
  • Create specific and individual Project Plans and maintenance through life cycle.  Lead project team in the monitoring of costs, schedule, and performance of component projects, while working to ensure overall success of the program  
  • Comfortability in writing communications and documents, including invitations, for client multi-modality communications across multiple levels of the client organization
  • Manage project financials including monitoring the budget, billing process, time and expenses, partnering with FranklinCovey support teams on invoicing and contract alignment, as needed
  • Communicate with key stakeholders on the project status regarding forecast, completion rates, variances, billings, and backlog on projects 
  • Serve as primary point of contact for client information, updates, delivery, issue resolution and data tracking 
  • Schedule and coordinate internal and external meetings that balance consensus building with decision-making; document and communicate outcomes/actions 
  • Ability to edit and create PDF files to meet client needs utilizing multiple content deliverables to create new, client specific content in support of our Global Consultant Designs
  • Discuss scope implications for design and support development and/or updates of PPT’s, when required
  • Provide project work direction for the project’s internal and external teams
  • Work with Sales to identify and capitalize on opportunities to expand business 
  • Provide quality assurance oversight for project 
  • High Level attention to details and ability to communicate those details to partners within FranklinCovey and the client organization
  • Other duties as assigned 

 

Basic Qualifications

  • 5+ years of experience in project management.

 

Preferred Skills & Experience

  • 3+ years of demonstrated experience successfully managing large, complex projects.
  • Understanding of business and effective management practices.  
  • Experience in working in training or consulting firm whose focus is people performance improvement.
  • High detail orientation with the ability to see the big picture.
  • Exceptional time management skills and the ability to prioritize with minimal oversight.
  • Excellent organizational and follow-through skills; able to prioritize and manage many simultaneous tasks and priorities.
  • Ability to anticipate problems and identify alternative solutions.
  • Excellent interpersonal skills to build relationships with cross-functional and remote teams, at all levels of the organization, both internally and with clients.
  • Ability to collaborate with a team in a remote environment.
  • Ability to collaborate with people and resources to ensure timely completion of tasks that meet quality standards. 
  • Strong critical thinking and creative problem-solving skills.
  • Willingness to adhere to established processes while keeping an eye for opportunities to improve or develop processes, structures, and systems. 
  • Advanced proficiency in MS Word, Excel, Outlook and PowerPoint with the ability to learn internal software programs.
  • Experience with Smartsheets and Salesforce.

 

For location-specific compensation:

California - Anticipated compensation for this position is $68-75k. Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Colorado - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=sMIeZQ

Hawaii - Not hiring in this location

Illinois - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=FdfWGl

Maryland - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=fY3Yuh

Minnesota - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=74RSAA

New Jersey - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=1PHzTF

New York - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=7Yz4rI

Vermont - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=xh3flJ

Washington - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=C3qbeq

Washington DC - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=FtxPRz

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

 

#LI-Remote

#LI-RR1

Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

 

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/. 

 

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

 

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.

 

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

 

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in FranklinCovey’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.