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Mid-Market Account Manager Sales Leader

United States

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the  FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

 

Title: Mid-Market Account Manager Sales Leader

Division & Department: Enterprise Sales

Status: Full-Time Exempt

Reports to: Sr. Director of Sales

Location: Remote – Anywhere in the contiguous United States

 

Job Summary

We are seeking a highly motivated and results-driven Mid-Market Account Manager Sales Leader to lead our team in expanding business within the Mid-Market segment. This role focuses on managing and growing relationships with existing clients who have 500-5,000 employees. The ideal candidate will have a proven track record in sales leadership, a deep understanding of account management, and a passion for driving revenue growth through strategic relationship management.

 

Essential Job Functions

  • Team Leadership: Lead and mentor a team of Mid-Market Account Managers, providing guidance, support, and coaching to achieve sales targets and drive professional growth.
  • Client Expansion: Develop and execute strategies to expand business within existing Mid-Market accounts. Identify upsell and cross-sell opportunities to increase revenue and maximize client value.
  • Relationship Management: Build and maintain strong, long-term relationships with key stakeholders and decision-makers at client organizations. Act as a trusted advisor to address client needs and concerns effectively.
  • Sales Strategy: Collaborate with senior leadership to define and implement sales strategies tailored to the Mid-Market segment. Set clear goals and KPIs for the team and track progress against targets.
  • Performance Analysis: Monitor and analyze sales performance metrics to identify trends, areas for improvement, and opportunities for growth. Provide regular reports and insights to senior management.
  • Market Intelligence: Stay informed about industry trends, market conditions, and competitive landscape to effectively position our solutions and anticipate client needs.
  • Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure alignment and deliver a cohesive client experience.
  • Travel: Ability to travel as needed to visit clients, team members, and meetings with senior leadership.

 

Basic Qualifications

  • Bachelor's or advanced degree in Business Administration, Sales, Marketing, or a directly related field.
  • 5+ years of experience in sales and account management.
  • 2+ years in a leadership role.

 

Preferred Skills & Experience

  • Experience managing Mid-Market accounts with 500-5,000 employees
  • Strong leadership and team management skills with a proven ability to inspire and drive a sales team.
  • Excellent communication, negotiation, and presentation skills.
  • MBA or relevant advanced degree.
  • Deep understanding of sales processes, account management strategies, and client relationship building.
  • Familiarity with CRM systems and sales tools.
  • Strategic thinker with a results-oriented mindset. Ability to work effectively in a fast-paced, dynamic environment. Strong problem-solving skills and a proactive approach.

 

For location-specific compensation:

California - Anticipated compensation for this position is $210-280k OTE split 60/40 between base/commission. Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data

Colorado - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=uaOwo2

Hawaii - Not hiring in this location

Illinois - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=p2zasz

Maryland - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=L4LSqA

Minnesota - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=YsFELF

New Jersey - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=1kwlre

New York - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=8fWevt

Vermont - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=mfRWD9

Washington - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=XAaVMQ

Washington DC - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EVxN2znbaOFOuvrAtjh3sVUB3Kq9Ks-Sq27f_8OHwqoEDA?e=jYM4fx

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

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Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

 

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/. 

 

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

 

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.

 

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

 

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

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