Job Application for Project Manager at FranklinCovey

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“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title: Implementation Project Manager

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Manager, Implementation Project Manager

Location: Remote - Anywhere in the contiguous United States

Job Summary

The Implementation Project Manager partners with leaders in sales and consulting to ensure that a specific, pre-scoped, client project is planned and executed in a manner that meets client and internal expectations. The IM leads the launch of new accounts or growth launches within existing accounts. This strategic role generally involves delivering complex, often multi-solution engagements and professional services to a wide variety of clients and their global partners. The ideal candidate will have project management experience in the Training & Development, Leadership & Organizational Development and Consulting arena.

Essential Job Functions

Ensure customer satisfaction and professional client interactions through seamless delivery of FranklinCovey solutions to clients
Manage the execution of large-scale projects, which may include multiple work-streams, stakeholder management for internal and external project teams
End-to-end project lifecycle from initiation and setup through closing out when implementation is complete
Support and partner with multiple functions within FranklinCovey to set up, support and maintain internal systems and portals, registration support, deliver data to other functions, budget and financial tracking, and other groups as project scope dictates
Create specific and individual Project Plans and maintenance through life cycle. Lead project team in the monitoring of costs, schedule, and performance of component projects, while working to ensure overall success of the program
Comfortability in writing communications and documents, including invitations, for client multi-modality communications across multiple levels of the client organization
Manage project financials including monitoring the budget, billing process, time and expenses, partnering with FranklinCovey support teams on invoicing and contract alignment, as needed
Communicate with key stakeholders on the project status regarding forecast, completion rates, variances, billings, and backlog on projects
Serve as primary point of contact for client information, updates, delivery, issue resolution and data tracking
Schedule and coordinate internal and external meetings that balance consensus building with decision-making; document and communicate outcomes/actions
Ability to edit and create PDF files to meet client needs utilizing multiple content deliverables to create new, client specific content in support of our Global Consultant Designs
Discuss scope implications for design and support development and/or updates of PPT’s, when required
Provide project work direction for the project’s internal and external teams
Work with Sales to identify and capitalize on opportunities to expand business
Provide quality assurance oversight for project
High Level attention to details and ability to communicate those details to partners within FranklinCovey and the client organization
Other duties as assigned

Basic Qualifications

5+ years of experience in project management.

Preferred Skills & Experience

3+ years of demonstrated experience successfully managing large, complex projects.
Understanding of business and effective management practices.

Experience in working in training or consulting firm whose focus is people performance improvement.
High detail orientation with the ability to see the big picture.

Exceptional time management skills and the ability to prioritize with minimal oversight.
Excellent organizational and follow-through skills; able to prioritize and manage many simultaneous tasks and priorities.
Ability to anticipate problems and identify alternative solutions.
Excellent interpersonal skills to build relationships with cross-functional and remote teams, at all levels of the organization, both internally and with clients.
Ability to collaborate with a team in a remote environment.
Ability to collaborate with people and resources to ensure timely completion of tasks that meet quality standards.
Strong critical thinking and creative problem-solving skills.
Willingness to adhere to established processes while keeping an eye for opportunities to improve or develop processes, structures, and systems.
Advanced proficiency in MS Word, Excel, Outlook and PowerPoint with the ability to learn internal software programs.
Experience with Smartsheets and Salesforce.

For location-specific compensation:

California - Anticipated compensation for this position is $68-75k. Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Colorado - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=sMIeZQ

Hawaii - Not hiring in this location

Illinois - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=FdfWGl

Maryland - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=fY3Yuh

Minnesota - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=74RSAA

New Jersey - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=1PHzTF

New York - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=7Yz4rI

Vermont - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=xh3flJ

Washington - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=C3qbeq

Washington DC - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EQbFsJF9xuNDq_11CQVBYNcBdycpWazsogmie7gNtFyJTw?e=FtxPRz

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

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Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/.

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.

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Project Manager

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