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Receptionist (On-Call)

1 Avalon Drive San Francisco CA 94112

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care. This includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.

Grounded in the Jewish values of excellence, compassion, and community, the San Francisco Campus for Jewish Living—fondly referred to in the past as “the Jewish Home”—was founded in 1871. Today, more than 150 years later, we continue to build upon our legacy of enriching the lives of older adults through compassionate care and a steadfast commitment to excellence. We are proud to foster a culture of inclusion and to employ individuals from all backgrounds and belief systems who share our dedication to serving older adults with respect and excellence.

Why work with us

  • Mission-driven nonprofit organization rooted in dignity, compassion, and respect
  • Meaningful work that positively impacts the lives of older adults every day
  • Inclusive community, we welcome employees of all backgrounds, faiths, and identities (you do not need to be Jewish to work here)
  • Supportive, team-oriented work environment
  • Opportunities for professional growth and development
  • Competitive compensation and comprehensive benefits
  • Collaborative leadership is committed to strengthening our workplace and care experience

Position Summary

The Assisted Living (AL) Receptionist serves as the welcoming face of our community — greeting and directing visitors, answering telephone and in-person inquiries, screening visitors, and managing mail and parcel deliveries. This role plays a vital part in maintaining smooth daily operations and creating a positive first impression for residents, families, and guests.

Essential Functions

  • Answer all phone calls promptly and connect callers to appropriate residents or staff.
  • Provide exceptional customer service to residents and visitors entering the community.
  • Screen and verify all visitors to ensure community safety.
  • Serve as liaison with parking attendants, staff, visitors, and Plant Operations.
  • Act as liaison with the Fire and Police Departments and relevant internal departments during emergencies.
  • Coordinate staff and security responses to elopement or personal emergency response (PERS) alarms.
  • Manage incoming and outgoing mail and parcels, including certified and registered mail.
  • Maintain the community’s switchboard and communication log.
  • Perform other duties as assigned to support operations and resident satisfaction.

JOB DETAILS

  • Pay Rate: $23 - $25/hr, depending on experience
  • Schedule: On-call
  • Shift Options:
    • 7:00 AM - 3:30 PM
    • 3:30 PM - 7:30 PM

This role provides coverage for call-offs and vacation needs.

Please note: this is a non-benefitted position.

 

Qualifications

  • High school diploma or equivalent required; two years of college-level business courses preferred.
  • Associate degree in business or related field strongly preferred.
  • Minimum two (2) years of administrative or receptionist experience.
  • One (1) year of experience with multi-line phone systems and hand-held radios.
  • Proficiency in Microsoft Office (Outlook, Word, Excel).
  • Excellent communication skills (written and verbal) with professional, customer-focused demeanor.
  • Strong ability to build rapport with residents, visitors, and team members.
  • Ability to read, write, and follow instructions in English.
  • Must be able to sit for long periods and work a flexible schedule as needed.

 

Equal Employment Opportunity / ADA / FEHA Compliance

At SFCJL, we comply with the ADA, FEHA, and all applicable employment laws. Qualified applicants with disabilities are encouraged to apply. If you require a reasonable accommodation, please contact Human Resources at ada@sfcjl.org.

SFCJL is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, or any other status protected under law.

 

 

 

Our investment in you.

  • Full Benefits(Medical, Dental, & Vision), 403(b) Retirement Plan, Paid Time Off (PTO), Tuition Reimbursement, Commuter Benefits, Weekday Shuttle Services to and from Glen Park Station.

San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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