Data & Systems Coordinator

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.

Think of us as your personal talent agent — and good luck with the application! 😊

About 100x Hospitality: 100x Hospitality is a U.S.-based company specialising in crafting unforgettable travel and VIP experiences for music fans. We work with some of the world’s most exciting artists and festivals to curate premium packages that include top-tier concert tickets, exclusive access, luxury accommodations, and more. Our mission is to elevate live event experiences by seamlessly blending travel, hospitality, and entertainment

Job Overview

The Data & Systems Coordinator is an entry-level role focused on processing and executing data-related tasks across multiple departments. While seated in the Systems Development team, this role acts as a central resource for Ticketing, Marketing, Guest Services, and Operations.

The Coordinator will work from structured task lists, handling transactional requests with precision and accuracy. This position is ideal for someone detail-oriented, highly organized, and comfortable working with spreadsheets and databases.

Key Responsibilities

Ticketing

• Execute administrative ticketing tasks such as creating direct links, facilitating additional night requests, and managing purchaser lists.
• Maintain ticket counts and assist with event reporting, under direction from the Ticketing team.

Marketing & Guest Services

• Process customer-facing requests routed from Guest Services, including refunds, updates in the Guest Portal, and package transfers.
• Download, organize, and upload customer lists into marketing platforms (e.g., Klaviyo).
• Assist the Communications Manager with guest segmentation based on package purchases.

Systems Development & Cross-Departmental Support

• Fulfill ad-hoc requests for data sets, including segmentation lists, purchaser exports, and demographic reports.
• Provide accurate data to support campaigns, event operators, and other stakeholders.
  Ensure data integrity across systems such as Asana, Guest Portal, and ticketing platforms.

Qualifications

• Strong proficiency in Microsoft Excel (formulas, pivot tables, data management).
• Comfortable working with databases and large data sets.
• Organized, accurate, and detail-driven.
• Ability to manage and prioritize multiple task requests.
• Clear communicator and effective collaborator across departments.
• Prior experience in ticketing, marketing operations, or customer service administration is helpful but not required.

What We Offer

• Remote, full-time position with flexible work environment.
• Hands-on experience supporting multiple departments in a fast-paced events company.
• Opportunity to build technical skills and grow within the Systems Development team.