Billing & Accounts Payable Specialist

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

About the Client (Parsel)

Parsel is a logistics and operations platform designed to simplify and optimize supply chain processes. By leveraging advanced technology and customer-centric solutions, Parsel streamlines order management, enhances customer service, and ensures efficient delivery operations. Their commitment to operational excellence drives innovation in the logistics sector, providing clients with seamless and reliable services.

About the Role
We’re hiring a Billing & Accounts Payable Specialist to help build a brand-new department at Parsel. This team member will manage financial operations while directly engaging with our customers. Because we’re a small and dynamic team, there will also be times when you’ll jump in to support other areas such as app support, merchant support, or dispatch.

Key Responsibilities

• Manage billing, invoicing, and accounts payable with accuracy and attention to detail.
• Communicate directly with merchants and partner accounts in a professional, customer-first manner.
• Investigate and resolve discrepancies, digging deeper when numbers don’t align.
• Support financial analysis to understand merchant performance and business impact.
• Collaborate cross-functionally and step in to support other departments when needed.
• Help design and implement scalable processes for long-term efficiency.

What We’re Looking For

• Friendly, professional communicator who can build strong relationships with merchants and partners.
• Financially minded, with the curiosity to investigate and solve problems.
• Data-driven thinker, confident in Excel/Sheets and large data analysis.
• Positive and adaptable, with a startup mindset.
• Process-oriented, focused on building scalable systems.

Tools & Tech

• Required: Stripe, Google Sheets/Excel, ticketing software (Atlas, Intercom, Zendesk, or similar).
• Bonus: SQL or experience with dashboards/reporting tools.

Compensation and Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth within the company.
• Collaborative and supportive work environment.