Back to jobs

Assistant Manager- Metro

Riverside, California, United States

 

Job Description:

Friendly Franchisees Corporation is seeking a dedicated and detail-oriented Assistant Property Manager to join our property management team. This role is vital in supporting the leasing operations of our properties, ensuring smooth day-to-day management, and delivering exceptional service to both prospective and current residents. The Assistant Property Manager will work closely with the Property and Leasing Manager to achieve leasing goals and maintain high occupancy rates.

Key Responsibilities:

  • Leasing Support: Assist in all leasing activities, including showing apartments, processing applications, and ensuring all paperwork is completed accurately and in a timely manner.
  • Customer Service: Provide outstanding customer service by addressing tenant inquiries, resolving issues, and maintaining positive relationships with residents.
  • Marketing and Outreach: Support the development and execution of marketing strategies to attract prospective tenants, including social media outreach, open houses, and other promotional events.
  • Property Tours: Conduct property tours for prospective tenants, highlighting features and benefits to encourage leasing.
  • Tenant Relations: Assist with tenant retention initiatives, including organizing resident events and managing lease renewals.
  • Administrative Duties: Manage and maintain accurate leasing records, process rental applications, and assist with preparing leasing reports.
  • Compliance: Ensure compliance with all leasing and fair housing laws, regulations, and company policies.
  • Reporting: Report to the Leasing Manager and surrounding properties, ensuring the leasing team adheres to company policies. Prepare and submit weekly, daily, and monthly reports.
  • Ad Management: Verify that all ad postings on various platforms are accurate and up to date.
  • Audit and Quality Control: Audit phone call recordings to ensure quality standards are maintained.
  • Team Collaboration: Liaise with management and the marketing team to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing.

Skills and Qualifications:

  • Experience: Prior experience in leasing or property management is highly preferred, with experience in multi-family properties being a significant plus. Open/willing to take Property Manager role when given the opportunity
  • Software: Yardi is required
  • Education: High school diploma or equivalent is required; a degree in Business, Real Estate, or a related field is a plus.
  • Communication Skills: Bilingual in English/Spanish is a must. Strong verbal and written communication skills are essential.
  • Must be able to post via their personal Facebook page immediately upon starting.
  • Customer Service: Proven ability to provide high-quality customer service.
  • Organizational Skills: Excellent organizational and time-management skills with the ability to handle multiple tasks efficiently.
  • Technical Proficiency: Familiarity with property management software and Microsoft Office Suite.
  • Team Player: Ability to work effectively within a team environment.
  • Flexibility: Willingness to work flexible hours, including weekends and evenings as needed.
  • Adaptability: Ability to multitask, work in a high-volume environment, and adapt to change comfortably.

Work Setting: Onsite

Location: 3610- Banbury Drive, Riverside, 92505, CA

Compensation:

  • Rate per hour:  $ 20-25/hour

Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K

Equal Employment Opportunity (EEO) Statement:

Friendly Franchisees Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We look forward to welcoming a proactive and customer-focused Assistant Property Manager to our team.

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Friendly Franchisees Corporation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.