Showroom Operations and Merchandising Specialist

This role is located in-person at our West Hollywood Schumacher & Patterson Flynn showroom.  The main objective of the Showroom Operations and Marketing Specialist is to ensure the spaces in which we present Schumacher, whether it be in the showroom, on the road, through digital channels or events, embody a true representation of our brand and drive high client engagement and retention.

Showroom Display, Visual Merchandising, and Design Aesthetic Management

• Execute design standards throughout showroom including aesthetic and product presentation to attract customer interest and accurately portray our brand.
• Merchandising throughout entire showroom, including month new launches
• Responsible for identifying and procuring any/all additional décor in the Showroom and seeing that the décor is on-brand and positions Schumacher as an authority in interior design.

Sample Product Management

• Process and fulfill sample product requests for clients
• Maintain inventory and organization of sample library

Community Engagement 

• Own regional social media posting, engagement, lead generation with the aim to increase visibility and brand awareness across our local audience.
• Support regional event coordination and planning to build foot traffic, customer engagement, and brand affinity.

Operations

• Managing, ordering and expensing for showroom supplies.

You Will

Taking Ownership

• The showroom space is the Showroom Operations and Merchandising Specialists responsibility— from how organized and well-stocked the Sample Room is to the displays of the Showroom Floor. It is imperative that the Showroom and Merchandising Specialist treat the showroom with great attention to detail and uphold a high level of aesthetic.
• The spaces beyond the Showroom should look, feel, and operate as a cohesive brand. Marketing material, event details, inspiration packages, and AE merchandising toolkits should be directed by the SOM and carry the same Schumacher sensibility as the Showroom.

Proactivity

• Proactively identify opportunities for showroom design aesthetic and display to ensure Showroom is reflecting relevant, high-performing products.

Passion for Design

• Continuously develop Interior Design knowledge— both internally within the evolving Schumacher product range as well as externally within the competitive landscape, and Interior Design industry at large.

Creativity

• Demonstrate creative design thinking and creative design solutions to inspire clients to engage with the Schumacher brand.
• Develop new ideas and initiatives that inspire clients to engage with Schumacher product.

High Quality Customer Service

• Deliver the best possible customer service while enhancing the Company mission to offer the highest quality product and service standards in the luxury textile market.

You Have/Are

• Experience working in a retail or showroom environment or Design-related degree.
• The ability to multitask and be proactive in a fast-paced environment.
• Experience with, and passion for, social media.
• Strong time-management skills.
• Knowledgeable and enthusiastic about the luxury interior design industry.
• Exceptional organizational and follow-through skills.
• High level of ownership, accountability, and initiative.
• Proficiency in MS Windows and Office suite.
• Able to do some lifting (50 lbs max).
• Strong verbal and written communication skills.
• A positive attitude.

Benefits Package