Showroom Sales Assistant - Los Angeles

Showroom Sample Librarian– Schumacher Los Angeles 

Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion- 

dollar global interior design industry. We are a technological leader on the design frontier, 

constantly pushing boundaries and striving for excellence. We are driven by a shared belief that 

design transforms life. We are dedicated to the mission of helping our customers “celebrate the 

feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, 

wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, 

but they are united by a passion for design, a thirst for what is next, an appreciation for what’s 

come before, a drive to make our products with enormous care and attention for detail. 

Schumacher is a globally recognized company with a myriad of showrooms both domestically 

and internationally. 

 

Our competitive advantage in the industry is the people. We believe that our employees are 

our most important assets. F. Schumacher & Co is deeply anchored in our company core values 

which are as follows: 

• Preserve Our Entrepreneurial Spirit 

•  Take Ownership & Accountability 

• Be Solutions-Oriented 

• Demonstrate Courage 

• Practice Adaptability 

• Embrace Collaboration 

 

We empower our employees to live these values daily because we understand how it will 

positively impact the customer's journey. F. Schumacher & Co., also known as FSCO, is the 

parent company to many brands within our portfolio. This role is part of Schumacher North 

America, which is the largest division of the company. 

 

About Role 

 

We are looking for a Showroom Sample Librarian to join our Los Angeles team at the Pacific Design 

Center, Monday – Friday, 9am - 5pm. This role is an important part of how our showroom runs day to 

day. The Sample Librarian makes sure designers and clients receive samples quickly and accurately, 

keeps the sample library organized, and supports the sales team by sharing new leads and 

communicating clearly. 

 

The ideal candidate works well in a fast-paced environment, stays organized, pays close attention to 

detail, and communicates in a friendly, clear, and professional way. They should be someone who enjoys 

working with others and contributes positively to the team. Because this person is often the first point 

of contact for new clients, they need good judgment and the ability to make thoughtful decisions about 

client needs, timelines, and shipping. Experience in, or passion for, the interior design industry is a must. 

 

CORE RESPONSIBILITIES 

 

Sample Fulfillment & Library Management 

• Manage all showroom and inbound sample requests with speed, accuracy, and efficiency, 

received in person, via phone, or by email. 

• Maintain a highly organized and visually inspiring sample library, ensuring rapid retrieval and 

timely replenishment. 

• Monitor, order, and file sample replenishments to keep the inventory healthy and reflective of 

current assortments. 

• Execute strong decision-making related to shipping options, cost-efficiency, and client 

Expectations. 

 

Client Interaction & Lead Capture 

• Serve as a welcoming, knowledgeable point of contact for clients visiting the showroom. 

• Partner closely with the Los Angeles sales team to support client sampling, lead flow, and 

showroom activity. 

• Gather and intake project details from designers and relay this information through internal 

systems to the sales team. 

• Foster loyalty through exceptional service, approachability, and product guidance. 

• Communicate effectively with both clients and internal teams to ensure needs are met and 

expectations managed. 

 

Operational & Visual Support 

• Support general showroom operations, special projects, and administrative tasks as needed. 

• Uphold showroom visual standards by assisting Showroom Merchandising Specialist as needed. 

 

KEY COMPETENCIES 

• Extreme Organization & Efficiency: Able to work quickly without sacrificing accuracy; maintains 

order even during high volume. 

• Detail Orientation: Spots discrepancies, maintains impeccable filing, and ensures samples are 

always showroom-ready. 

• Communication Excellence: Clear, timely, warm communication with clients, designers, and 

sales team partners.• Strong Executive Function: Makes thoughtful, business-supportive decisions around shipping, 

prioritization, and client experience. 

• Client-First Professionalism: Friendly, patient, and confident when guiding clients and designers 

through the sampling process. 

• Proactivity & Accountability: Takes initiative and ownership; follows through reliably and 

Independently. 

• Industry Engagement: Demonstrates knowledge of — or strong interest in — luxury interior 

design, textiles, wallcoverings, and related categories. 

 

Requirements 

• 1–2 years of experience in a showroom, sample library, retail, design studio, or related 

Environment. 

• Experience in the interior design industry or meaningful enthusiasm for the field. 

• Strong multitasking ability and comfort in a fast-paced setting. 

• Exceptional organizational, follow-through, and time-management skills. 

• Strong verbal and written communication skills. 

• Ability to lift 20–50 lbs. 

• Proficiency in MS Windows and Office Suite. 

• Positive, collaborative, solutions-oriented attitude. 

 

Our Schumacher North America Sales Team Culture Statements: 

Adaptable 

• I am an adaptable person— I'm open to, and excited by change. 

• I consider myself flexible—I adjust and pivot my approach as needed to achieve positive 

Outcomes. 

• I'm not stuck in my own ways of doing things. I am open to feedback, learning, and course 

correcting. 

Entrepreneurial 

•  I love innovation, change, and a healthy dose of positive chaos. 

• I make and encourage speedy decisions and take calculated risks. I prioritize and encourage 

progress over perfection. 

• I  am externally aware, looking for new ideas from everywhere, and am not limited by “we don’t 

do that here.” 

Collaborative 

• I believe my team is the sum of its parts. Our team success is determined by how well everyone 

works together, shares ideas, and communicates with one another. 

• I believe in taking customer interactions beyond transactional and strive to develop meaningful, 

collaborative relationships.• I strongly believe in a one team, one dream mentality; no job is too small or outside of scope. 

When someone needs help, I show up. 

• I treat my teammates and clients with respect and empathy. 

Motivated 

•  I am motivated to meet or exceed my goals. 

• I'm a go-getter who is driven to succeed and to help my teammates succeed. 

•  I'm hungry to learn and grow in my role. 

• I take the initiative to turn ideas into action 

Accountable 

• I take accountability for my decisions and actions. 

• I follow through on my commitments and responsibilities without being prodded to do so. 

Inspirational & Celebratory 

• I strive to create a positive team culture in which employees are encouraged to be their best. 

• I celebrate wins and celebrate my teammates successes. 

• I don’t hesitate to share positive feedback. 

Resilient 

• I am not deterred by challenges— I am motivated by them. 

• I am a persistent person who strives to overcome obstacles. 

 

Benefits Package

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.

Wealth Benefits:

• Competitive Salary
• Corporate Annual Profit Sharing
• 401K Plan

Health Benefits:

• Dental Coverage
• Medical Coverage
• Prescription Drug Plan
• Vision Coverage
• Health Savings Account (HSA)
• TELADOC

Other Benefits:

• 15 Days Paid Time Off (PTO)
• 10 Company Holidays
• Bereavement Leave
• Life Insurance
• Flexible Spending Accounts (FSA)
• AFLAC Plans (Accident and Critical Illness Plans)
• Pet Insurance
• Short-Term Disability (STD)
• Long Term Disability (LTD)
• Parental Medical Leave
• Child Bonding Leave
• Employee Discount

Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.