CS Healthcare Pharmacy Trainee

PLEASE APPLY WITH YOUR CHEWY EMAIL ADDRESS (IF APPLICABLE)

Job Posting Opened: 4/18/2024

Training Schedule: 4-weeks, Monday - Friday 10am-6:30pm EST

Schedule: There will be a mix of 1st, 2nd, and 3rd shift schedules available, based on business needs. Exact schedules will be discussed at the time of offer.

Location(s): SD2V

Important Information:

• At least 90 days tenure in your current role.
• No Corrective Action's issued within 90 days of applying.
• This position will be virtual and you must live within a 90 mile radius of the SDF2 location and you must live in the state of Kentucky when applying and if selected for the role.
• If selected, you will be required to complete a background check for this role.
• Additionally, a license is required for this state so you will be required to apply onsite for the Pharmacy Technician Certification (PTC) from the Kentucky Board of Pharmacy if you have not done so already. 
• If you receive an interview and are not selected for the role, we encourage you to reach out to your interviewers to gather feedback to use during the next hiring cycle. 
• If you recently interviewed for the role and were not selected, please wait at least 90 days before reapplying. We encourage you to use this time to work on a development plan with your manager.
• If you have questions, please email fccsinternalmobility@chewy.com.

Our Opportunity:

Chewy, America’s #1 pet pharmacy, is seeking a CS Healthcare Pharmacy Trainee to join our amazing team! You will be part of a team that is made up of strong, passionate team members dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time!

In this role, you should be comfortable taking incoming calls at a high volume/fast pace. 

What You’ll Do:

• Directly engage with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls and other communication platforms.
• Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues.
• Go above and beyond to “wow” our customers. We aren’t looking for order-takers or script-readers – we’re searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards.

What You’ll Need:

• At least 90 days tenure in your current role.
• No Corrective Action's issued within 90 days of applying.
• 1-2 years working in a customer-focused environment.
• Excellent communication skills.
• Ability to multi-task and think critically.
• Flexibility to shift schedule and work overtime as needed.
• Ability to commute to and from the office for all scheduled shifts.
• Show up committed to be your best!

Why Chewy Customer Service? 

It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best. 

• YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission! 
• YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location. 
• YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do. 
• YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best. 
• YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day. 

PLEASE APPLY WITH YOUR CHEWY EMAIL ADDRESS (IF APPLICABLE)

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).