Compensation Specialist IV

About Global Atlantic 

Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com. 

The Agent Compensation Specialist is responsible for researching and reconciling commission transactions, identify commission discrepancies and processing policy corrections, reviewing and validating commission statements & payments, and managing year-end 1099-NEC agent tax process.  This position will draw upon strong research skills, analytical and problem-solving skills with the ability to identify solutions.  The Compensation Specialist will need to be a quick learner, self-starter, detailed oriented, organized and a team player.  Join our Global Atlantic Operations team in Batesville, Indiana

• Daily commission validation by researching, reconciling and correcting complex commission transactions in for all levels within the hierarchy.
• Analyze compensation transactions to determine if manual payment or exception is required based on the best solution for the agent and the company.
• Monitor, research and identify variances between commissions earned versus paid. Process necessary commission adjustments to offset net payments.
• Ability to perform and effectively report the results of the system and manually calculated commission and commission statement.
• Create and monitor Firm commission schedules. Work with IT to facilitate, maintain and quality check the loading of schedules. 
• Manage and validate the annual agent 1099 NEC taxation process.
• Responsible for creating and maintaining customized payroll models for non-direct pay Firms based on their hierarchy structure.
• Monitor and provide timely response to customer requests while maintaining operational measures of responsiveness and quality.
• Process payable commission/reserving transactions to offset existing debit balances.
• Support time-sensitive projects based on department goals and initiatives.
• Develop professional and dependable working relationships with the Agency team, across the organization and with external customers.
• Identify and escalate trends, issues and make recommendations for change.
• Support Commission, Debit Balance and Agent Licensing phone queues.
• Cross train and work across lines of business to back up the Debit Balance, Agent Licensing and Commission teams.
• Other responsibilities as assigned.

QUALIFICATIONS

Required:

• Proven ability to grasp quickly and effectively to new or changing procedures.
• Motivated self-starter.
• Demonstrated exception research, analytical and problem-solving skills with the ability to identify solutions.
• Strong software skills, including Microsoft Office Advanced Excel skills.
• Demonstrated high quality performance and ability to multi-task and focus on detailed work while meeting deadlines.
• Exhibited attention to detail with exceptional organizational skills.
• Established excellent communication skills, both verbally and written.
• Professional phone presence and presentation.
• Demonstrated team player and ability to effectively work in a team environment.
• Ability to maintain a positive attitude and composure in dealing with difficult situations.
• Demonstrated flexibility with schedules.
• Prior experience in the Financial Services industry with knowledge of Insurance and Agent Compensation a plus.

To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

#LI-KK1

Privacy Statement

Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to benefits@gafg.com

Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.