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Nurse Call Technician

Waltham, MA

Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art nurse call systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.

We are seeking an experienced Nurse Call Service Technician that possesses hands-on experience in providing service to emergency communication systems, nurse call, intercoms, public announcement,  network, cabling, door hardware and wander-guard systems, is comfortable working in the field, programing and knows how to communicate effectively with customers and colleagues.

In this role you will...

  • Install, program, trouble shoot and service low voltage nurse call systems
  • Work with platforms including Securecare, Ascom, Tektone, Care Hawk, Atlas Valcom, Axis, Rawlins, Dukane and others.
  • Troubleshoot and resolve system issues on demand
  • Install system, monitoring setup and integration challenges
  • Maintain clean, professional work and strong customer communication
  • Collaborate with service manager, project managers and field teams to address customer service request on demand.
  • Comfortable working in hospitals, elder care facilities, schools etc.

You've got what it takes if you have...

  • 2 to 5+ years of field experience with emergency communications, door hardware, low voltage electronic system, IP devices, intercoms, nurse call etc.
  • Systems certifications preferred.
  • Strong troubleshooting skills and attention to detail
  • Ability to work independently or as part of a team
  • Clean driving record and ability to pass background check
  • Customer first mindset and professional demeanor

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits:

  • Take home service vehicle
  • Medical, Dental & Vision
  • Five days of PTO in year one (Accrued)
  • Five days of sick time per year (Accrued)
  • Monthly cell phone stipend
  • 401k with company match
  • Paid time off for Major Holidays
  • Ongoing training and development
  • Advancement opportunities 

 

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Galaxy Integrated Technologies ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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