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Contract Engagement Specialist (3 month contract)

Remote, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

ABOUT THE ROLE

Galileo is seeking Contract Support Admins to join our Population Health team. The Population Health Team team is an integral part of ensuring our patients’ & care teams’ needs are met. Our ideal candidate is an extra clear communicator, master problem solver, and an organized administrative individual. In this role you will be able to work remotely!

This is a 3 month 1099 contract.  You'll have the ability to work remotely.

Here’s what you’ll do:

  • Embody a strong service orientation for both patients and internal care teams - operating and communicating with responsiveness and warmth 
  • Perform outbound calls to educate patients on Galileo care and services and generate new patient volume. 
  • Field inbound interest resulting from outreach efforts and guide patients through sign-ups and scheduling. 
  • Drive positive outcomes that include, for example, clinical visit scheduling, account activation, and application download.
  • Leverage systems and tools (e.g. eligibility verification, demographic files, scheduling, etc.) to maximize problem-solving ability. 
  •  

ABOUT YOU

You are an organized task master, willing to take on a variety of administrative functions that allow our patients to focus on their health and improving their outcomes.  You pay attention to every detail no matter how small and are able to prioritize and manage multiple competing tasks across your day.

We would love to hear from you if you have the following or equivalent experience:

  • Administrative experience in a high volume support role in an asynchronous environment
  • Outstanding organization skill with high attention to detail
  • Have the ability to work autonomously
  • Excellent communication skills, both written and verbal.
  • Proficiency in Google Suite and comfortable with new tools and technologies
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • A positive attitude and willingness to assist team members.

CONTRACTED RATE: $20-25/hr (1099 Contract, 3 month fixed term)

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

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