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Healthcare Impact Specialist - Seattle

Seattle, Washington, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

Are You Ready to Revolutionize Healthcare?

Join Galileo and be part of the next generation of healthcare innovators. We’re seeking sharp, curious, and ambitious individuals who are passionate about solving complex problems and creating meaningful change. If you’ve been a leader in your campus organizations, excelled in team environments, or demonstrated initiative in making things happen—we want to talk to you.

This isn’t your typical entry-level position. At Galileo, you can make real change in healthcare and rapidly advance your career. Start your journey with us today!

About the Role

Galileo is seeking Healthcare Impact Specialists to join our Virtual Support Team as we transform healthcare experiences for those who need it most. We believe that the true essence of healthcare lies beyond the visit, consultation, and lab test—it's about how we make people feel and support them on their health journey.

If you are passionate, sharp-minded, and eager to make a tangible impact, this role is designed for you. We're looking for individuals who are willing to challenge the status quo and create experiences that exceed patient expectations.

Why Join Galileo?

  • Rapid Career Growth: Step into a role where you can fast-track your leadership journey and significantly impact healthcare.
  • Innovative Environment: Be part of a team that redefines healthcare experiences, allowing you to develop and implement innovative solutions.
  • Diverse and Supportive Team: Collaborate with like-minded individuals who share your passion for excellence and patient-centered care.
  • Professional Development: Access to training and resources that foster your personal and professional growth, ensuring you stay at the forefront of healthcare advancements.

Here’s What You’ll Do:

  • Understand and Empower: Engage deeply with patients to comprehend their unique needs and circumstances. Utilize your insight to offer exceptional hospitality and service that truly makes a difference.
  • Connect and Coordinate: Facilitate seamless interactions between patients and our various Galileo services and teams, including clinical and administrative functions. Handle administrative tasks such as processing insurance authorizations and collecting medical records with precision and care.
  • Build Strong Relationships: Cultivate meaningful connections with patients and team members. Pay attention to the little details and continuously brainstorm innovative solutions to enhance our processes and patient experiences.
  • Innovate and Lead: Leverage your analytical and problem-solving skills to identify areas for improvement. Initiate and implement changes that drive operational excellence and patient satisfaction.

We'd love to hear from you if:

  • You Enjoy Helping Others: You find immense satisfaction in helping people navigate the complex healthcare system. You believe that empathy and personal touch are key to making a lasting impact.
  • You're Energetic and Adaptable: You thrive in a fast-paced environment where you need to handle high volumes of interactions while maintaining high quality and attention to detail.
  • You’re a Strong Communicator: Your written and verbal communication skills are top-notch, ensuring clear and effective interactions with patients and team members.
  • You’re Open to New Horizons: Without a healthcare background (or willing to set aside what you know), you approach challenges with fresh perspectives and a willingness to learn and grow.
  • You’re a Team Player with Leadership Potential: You excel in teamwork and are ready to take on roles that influence success and innovation within the team.
  • Language Skills: You can speak both English and Spanish, enabling you to connect with a diverse patient base.

Location:

  • Work from our prime downtown Seattle office in Westlake Center (5th and Olive), where retail, dining, and excellent transit connections meet.

Compensation and Benefits

$22 - $28 per hour, based on experience, location, and market dynamics.

Comprehensive Benefits:

  • Medical, dental, and vision insurance
  • Flexible Spending Account
  • Health Savings Account
  • Company-paid Short-Term and Long-Term Disablement, Accidental Death and Dismemberment, and life insurance
  • Up to 12 weeks of paid parental leave
  • Retirement plan with employer match (401K)
  • Generous paid time off

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

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