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Patient Solutions Advocate - Seattle

Seattle, Washington, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

Your Healthcare Career Begins Here

At Galileo, we're committed to creating the future of healthcare, one exceptional experience at a time. As a Healthcare Journey Specialist, you'll be part of our dynamic team, making a meaningful impact on the lives of our patients. Whether you're considering medical school, a nursing program, or any other healthcare path, this role offers you the perfect platform to explore and confirm your professional aspirations.

No Prior Healthcare Experience? No Problem.

Fresh perspectives and eager minds are key to innovation. Your background in education or other fields will bring a unique viewpoint to our team, helping us deliver outstanding patient care and pushing the boundaries of what healthcare can be.

Your Role at Galileo

  • Understand and Empower: You'll engage deeply with each patient, understanding their unique needs and providing exceptional service that makes a lasting impression.
  • Connect and Support: You'll connect patients with Galileo's various services, completing tasks like processing insurance authorizations, collecting medical records, and ensuring smooth operations.
  • Build Strong Relationships: You'll forge meaningful connections, pay attention to even the smallest details, and continually seek ways to improve our processes and enhance patient experiences.

Why Choose Galileo as Your Healthcare Stepping Stone?

  • Firsthand Exposure: Gain valuable experience working directly with patients and healthcare professionals, understanding the intricacies of healthcare operations.
  • Learn from Experts: Work alongside seasoned healthcare professionals, learning best practices and gaining insights into the industry.
  • Confirm Your Path: Use this role to determine if healthcare is the right career for you. Explore various healthcare pathways and see which one aligns best with your passions and skills.
  • Build a Strong Foundation: Develop a deep understanding of modern healthcare delivery, making you a competitive candidate for future advanced degree programs.
  • Discover New Opportunities: Uncover alternative healthcare career paths, broadening your horizons and creating a clearer vision for your future.

Perfect for You If:

  • You're Post-Bachelor's but Pre-Advanced Degrees: With a strong foundation in your undergraduate studies, you're ready to dive deeper into healthcare.
  • Considering Medical School or Other Advanced Training: Use this role as a practical way to explore and confirm your interest in pursuing an advanced healthcare education.
  • Passionate and Analytical: You genuinely desire to help others and excel in problem-solving and decision-making.
  • Eager to Learn: Embrace new challenges and are committed to professionally and personally growing.

We're Looking for:

  • Strong Analytical and Problem-Solving Skills: You can think critically and easily solve complex issues.
  • Excellent Communication Skills: You convey information clearly and effectively, whether verbal or written.
  • Motivation to Learn and Adapt: You're open to continuous learning and can adapt to new environments quickly.
  • Genuine Interest in Healthcare Innovation: You're excited about the future of healthcare and want to contribute to its advancement.

Enhance Your Healthcare Journey with Galileo

  • Flexible Schedule: Enjoy the flexibility to work full-time or part-time, balancing your role at Galileo with your academic pursuits or other commitments.
  • Comprehensive Training: Receive thorough training and mentorship to help you understand and navigate the healthcare industry from the ground up.
  • Community and Support: Be part of a supportive team environment where your ideas and perspectives are valued.

Location:

  • Work from our prime downtown Seattle office in Westlake Center (5th and Olive), where retail, dining, and excellent transit connections meet.

Compensation:

  • $22-$28 per hour, based on experience and market factors.

Benefits:

  • Health Coverage: Medical, Dental, and Vision insurance.
  • Financial Wellness: Flexible Spending Account, Health Savings Account, and 401K with employer match.
  • Security: Company-paid Short-Term Disability, Long-Term Disability, AD&D, and Life Insurance.
  • Family Support: Up to 12 weeks of paid parental leave.
  • Paid Time Off: Generous PTO to support your work-life balance.

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

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