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Patient Solutions Advocate - Seattle

Seattle, Washington, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

Transform Your Career and Impact Lives at Galileo

Are you a dedicated professional from education, nonprofits, government, or other community-focused fields seeking a meaningful career change? At Galileo, we invite you to leverage your valuable skills in a new, dynamic environment where you can continue making a positive difference in people's lives.

Who We Are

Galileo is at the forefront of transforming healthcare. We're building a team of passionate individuals from diverse backgrounds who are ready to apply their expertise to revolutionize the industry. If you've devoted your career to helping others and are now looking for fresh challenges and growth opportunities, Galileo could be your next big move.

Who You Are

  • Mission-Driven Professional: You've consistently made a positive impact through your work and are eager to bring that passion to healthcare.
  • Community Connector: With a proven track record of building relationships and fostering community connections, you excel in creating meaningful interactions.
  • Adaptable Problem Solver: Navigating complex situations and finding creative, personalized solutions is your forte.
  • Excellent Communicator: Your strong written and verbal communication skills are complemented by meticulous attention to detail.
  • Innovative Thinker: You're enthusiastic about bringing fresh perspectives and ideas from your previous experiences to improve healthcare delivery.
  • Team Player: You're excited to collaborate with like-minded individuals in our Seattle office near Benaroya Hall.

What You'll Do

  • Make a Meaningful Impact: Utilize your transferable skills like communication, problem-solving, and relationship-building to enhance patient experiences.
  • Navigate Complexity with Finesse: Help people daily by addressing their unique needs and creatively resolving issues in a fast-paced environment.
  • Foster Relationships: Build strong connections with patients and colleagues, contributing to a supportive healthcare community.
  • Innovate and Improve: Bring your ideas from other sectors to help us rethink and improve healthcare delivery.

Why Join Us

  • Transformative Career Change: Step into the rapidly evolving healthcare industry and continue making a difference.
  • Leverage Your Skills: Apply your existing expertise in a new, impactful way without needing prior healthcare experience.
  • Growth Opportunities: Build a rewarding career path with significant potential for advancement and personal development.
  • Enhanced Work Conditions: Enjoy flexibility, work-life balance, and improved work conditions in a supportive environment.
  • Flexible Opportunities: Whether you're seeking full-time or part-time roles, we're open to discussing what works best for you.

We Value Your Unique Background

Your experience in helping others, navigating complex situations, and building community connections is exactly what we need. Even if you don't meet every single requirement, we encourage you to apply. Your passion and dedication are what truly matter to us.

Requirements

  • Empathetic Helper: You genuinely enjoy assisting people and tailor solutions to their individual needs.
  • High Energy and Drive: You're energized by providing high-volume, high-quality support in a fast-paced setting.
  • Detail-Oriented Communicator: You possess strong written and verbal communication skills with meticulous attention to detail.
  • Adaptable Learner: You're ready to embrace new challenges and learn on the go.
  • Office Presence: Willingness to spend time in our Seattle office with a team of like-minded professionals.
  • Open-Minded: No prior healthcare background needed—or ready to approach it with a fresh perspective.

Location:

  • Work from our prime downtown Seattle office in Westlake Center (5th and Olive), where retail, dining, and excellent transit connections meet.

Compensation:

  • $22-$28 per hour, based on experience and market factors.

Benefits:

  • Health Coverage: Medical, Dental, and Vision insurance.
  • Financial Wellness: Flexible Spending Account, Health Savings Account, and 401K with employer match.
  • Security: Company-paid Short-Term Disability, Long-Term Disability, AD&D, and Life Insurance.
  • Family Support: Up to 12 weeks of paid parental leave.
  • Paid Time Off: Generous PTO to support your work-life balance.

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

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