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Community Care Liaison - Seattle

Seattle, Washington, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

Ready to Take the Next Step? Transform Your Career in Healthcare

Are you contemplating a future in healthcare? At Galileo, we're dedicated to revolutionizing healthcare by providing exceptional support and unique experiences that improve lives. We believe that the most profound impact happens behind the scenes—through the thoughtful and personalized assistance we offer our patients. As a Community Care Liaison, you'll be at the forefront of this movement, making a significant difference every day.

No prior healthcare experience? No problem. We're looking for passionate individuals who can bring fresh perspectives and innovative ideas from their community-focused backgrounds. At Galileo, you'll find a supportive environment where your unique experiences and skills are harnessed to transform healthcare and enhance patient experiences.

Your Mission at Galileo

  • Connect and Care: You'll engage deeply with each patient, understanding their unique circumstances and providing exceptional hospitality and service.
  • Facilitate Access: You'll link patients seamlessly to Galileo's various services, ensuring they receive the right care at the right time. This may involve administrative tasks like processing insurance authorizations and collecting medical records.
  • Build Relationships: You'll forge strong, lasting connections, paying attention to the small details and continuously seeking ways to enhance our processes and patient experience.

Why You'll Love Galileo

  • Impactful Work: You'll be able to make a tangible difference in people's lives, helping them navigate their health journeys and achieve better well-being.
  • Utilize Your Skills: Your proven abilities in communication, problem-solving, and relationship-building from fields like education, non-profits, government, and community service will be highly valued and effectively leveraged.
  • Flexible Environment: Experience the freedom to work in a dynamic, flexible setting that prioritizes your well-being and professional growth.
  • Growth Opportunities: Step into a rapidly evolving industry where you can advance your career, take on new challenges, and contribute to shaping the future of healthcare.

We're Looking for:

  • Passionate and Skilled Individuals: Those who genuinely enjoy helping others and can easily navigate complex systems.
  • Adaptable and Energetic Team Players: People who thrive in fast-paced environments and are motivated to provide high volume, high-quality support.
  • Effective Communicators: Clear and concise verbal and written communication skills are essential to ensure seamless interactions.
  • Detail-Oriented: Precision in managing tasks and documentation is key to providing exceptional patient care.
  • Community-Focused Backgrounds: Whether from education, non-profits, government, or other community-oriented fields, your unique perspective will be invaluable.
  • Language Proficiency: Bilingual English and Spanish speakers are preferred to cater to a diverse patient population.

Location:

  • Work from our prime downtown Seattle office in Westlake Center (5th and Olive), where retail, dining, and excellent transit connections meet.

Compensation and Benefits

Competitive Pay: $22-$28 per hour, based on experience, location, and market dynamics.

Robust Benefits Package:

  •   Medical, dental, and vision insurance
  •   Flexible Spending Accounts and Health Savings Accounts
  •   Company-paid Short-Term and Long-Term Disablement, Accidental Death and Dismemberment, and life insurance
  •   Up to 12 weeks of paid parental leave
  •   401K with employer match
  •   Generous paid time off

If you're eager to leverage your community-focused expertise to make a meaningful impact in healthcare, apply today. We encourage you to share your story and how you can contribute to Galileo's mission. Let's create something remarkable together.

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

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