Senior Product Manager

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Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

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The role:

As a Senior Product Manager within our Issuer Processing team, you will spearhead the product roadmap and drive the strategic execution for our credit and debit card issuance processing capabilities. This role focuses on enabling scalable and robust processing solutions for Financial Institutions (FIs), Fintechs, and Brands looking to launch or enhance their card programs.

You'll need deep subject matter expertise in end-to-end issuer processing, encompassing credit processing solutions alongside debit, and a strong understanding of ATM-initiated transactions (including on-us, off-us acquiring, and issuing flows). Prior experience building, enhancing and scaling platforms is crucial for success in this role. Prior experience in card operations, interfacing with card associations is a plus.

The ideal candidate will possess a proven track record of managing stakeholder expectations, fostering seamless cross-functional collaboration with Sales, partners, engineering, operations, risk, compliance teams, and other product teams, and driving product delivery with demonstrable results. In this role, you will be expected to independently interface and drive discussions and decisions with stakeholders from product, engineering, various business units, and operations.

What you’ll do:

• Prioritize and drive product backlogs with your dedicated and dependent engineering teams.
• Understand complex business and operational requirements and break them down into epics and user stories for engineering teams.
• Continuously monitor for opportunities, respond to production concerns, and provide innovative solutions that conform to high security standards while maintaining a delightful user experience.
• Collaborate with various internal teams such as infrastructure, networking, security, compliance, relationship managers and external teams like payment card networks to build seamlessly integrated solutions.
• Be the voice of the customer, understand their pain points and work with various internal team members to provide a complete solution.
• Work with internal project stakeholders from marketing, sales, operations to translate customer needs into meaningful products while leading go to market activities like client communication and pricing strategy. 
• Lead in a fast-paced, agile, multi-country, dynamic environment.

What you’ll need:

• Bachelor’s degree or higher with a technical discipline and 8+ years product management experience OR
• Advanced degree or MBA with BS or higher in Computer Science preferred and 5+ years of product management experience.
• Domain knowledge of Credit Card Platforms, Card Processing, ATM Processing, and reconciliation services. 
• Prior experience managing system integrators. 
• Exposure to mobile and digital wallets processing is a plus. 
• Superior written and verbal communication skills.
• Demonstrated ability to understand and discuss technical concepts, manage trade offs, and evaluate opportunistic new ideas with internal and external partners.
• Highly organized and capable of helping teams navigate ambiguity and execute with confidence.
• Ability to work with remote teams.

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.