Sales Operations Analyst

Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The role:

As a Sales Operations Analyst, you will be a critical partner to our Business Development team. You’ll help build and scale the operational infrastructure that powers our sales pipeline, partner enablement, and cross-functional execution. This is a high-impact role that requires a blend of analytical thinking, process design, and strategic insight.

What you’ll do: 

Key Responsibilities

• Collaborate with the Business Development team to optimize pipeline management, forecasting, and reporting.
• Create and maintain dashboards and KPI tracking across partnerships, lead generation, and deal flow.
• Work cross-functionally with Product, Finance, Legal and Implementation teams to support end-to-end deal execution.
• Drive improvements in CRM data hygiene, reporting accuracy, and workflow automation (Salesforce, Gong). 
• Develop scalable playbooks and templates for proposal, business cases, and partner onboarding. 
• Support strategic projects such as market segmentation, pricing analysis, and territory planning. 
• Help implement tools and processes that improve team productivity and visibility. 

Target List & Use Case Refinement

• Lead research and prospecting efforts to build a comprehensive target list, including competitive mapping and ideal customer profiling.
• Analyze the total addressable market to develop targeted lead lists that support outbound prospecting and drive qualified pipeline growth.
• Apply deep market and client insight to identify learning gaps and deliver high-impact training programs that improve team performance and revenue.
• Incorporate Galileo’s product, program management, and technology capabilities into prospecting and sales strategies to align solutions with client use cases.
• Partner cross-functionally with Marketing, Business Development, and Revenue Operations to create aligned content, streamline workflows, and implement performance-tracking mechanisms.

Ongoing SDR Training

• Supportive training of outbound and inbound SDRs in partnership with the Marketing team, focusing on qualification strategies and opportunity alignment.
• Revise internal qualification questionnaires to ensure capture of key information prior to Business Development engagement.

Special Projects

• Support complex or high-value client scenarios by equipping frontline sales with tools, messaging, and escalation protocols.

Why you’ll love working here:

• Competitive salary packages and bonuses
• Supplemental medical, dental, vision and life insurance benefits.
• Generous vacation and holidays
• Paid parental leave for eligible employees
• Great health & well-being benefits including: telehealth parental support, subsidized gym program
• Fully stocked kitchen (snacks and drinks)

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.