Job Application for Loan Officer at Gallup

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Help members make confident financial decisions while building a career grounded in learning, ownership and service.

As a loan officer at Gallup Federal Credit Union, you’ll play a critical role in supporting the financial wellbeing of Gallup associates and their families. This is not a traditional loan officer role focused on volume or sales. Instead, it’s an opportunity to learn, own and continually improve the lending experience, from first conversation through closing and beyond, while delivering exceptional member service every step of the way.

Your willingness to learn, passion for lending, commitment to accuracy, and ability to communicate clearly and thoughtfully with members and teammates will be critical to your success in this role. With coaching, hands-on training and growing responsibility, you’ll develop deep expertise and build your career in an organization known for trust and integrity.

If you’re ready to make a difference supporting Gallup associates with some of their most important life decisions, apply today.

What You’ll Do

Manage end-to-end loan operations, including reviewing loan applications, managing documentation, assisting with underwriting and processing, and completing post-closing activities
Consult with our members to determine their financial needs, discuss their short- and long-term goals, and share best practices for optimal financial wellbeing
Respond quickly to inquiries and advise members on options, timelines and next steps, building trust and confidence throughout the process
Maintain accurate records and ensure compliance with policies, procedures and regulatory requirements
Identify opportunities to improve efficiency, accuracy and member experience within loan processes
Stay current on lending regulations and create successful modern lending strategies
Collaborate closely with teammates and fill in on a variety of credit union duties as needed to ensure consistent, high-quality service for members, no matter their need

Who We Want

Dedicated achievers who thrive in deadline-driven environments and consistently deliver high-quality work
Detail-oriented professionals who value accuracy, follow processes carefully, apply feedback effectively and take pride in getting their work done right
Clear communicators who listen actively, explain information simply, and build trust through timely, knowledgeable support
Service-minded partners who put member experience first and are energized by helping others make informed financial decisions
Curious learners who are highly coachable, eager to absorb new information and motivated to continuously improve how work gets done

What You Need

Bachelor’s degree required
Two years of experience in consumer lending, loan processing, underwriting, post-closing activities or a related financial services role required
Strong attention to detail and clear written and verbal communication skills required
Skills in Excel and emerging tools, including AI, to support lending analysis or member conversations preferred
Experience preparing, collecting and managing documents through DocuSign or similar tools preferred
NMLS license preferred, with experience in real estate lending a plus
A commitment to working on-site at Gallup’s Omaha office five days per week required
Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship

What You’ll Experience

Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.
Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
A vibrant workplace: Enjoy an on-site cafeteria, fitness center, federal credit union and state-of-the-art child development center, all on a beautiful downtown Omaha campus along the Missouri River.

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated hourly range of $28.85-$33.65 for this role. Hourly pay is based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

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Loan Officer

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