IT Administrator (New York)
Reports to: Head of IT (San Francisco) with close partnership to NY Office Leadership
The Opportunity
Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you’ll be the hands-on technologist in the NY office—owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You’ll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser.
What You’ll Do
White-Glove & Site Ownership
- Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT.
- Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency.
- Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings.
- Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares.
Identity, Collaboration & Endpoint Administration (Microsoft-First)
- Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy.
- Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting.
- Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails.
- Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records.
Networking, Security & Resilience
- Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN.
- Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks.
- Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention).
Service Delivery, Process & Projects
- Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned).
- Participate in NY-based IT projects, coordinating cross-office change windows.
- Collaborate and coordinate closely with the IT team in San Francisco.
- Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required.
What You Bring
Required
- 5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role.
- Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA).
- Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance.
- Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support.
- Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting.
- Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses).
- Exceptional communication, discretion, and customer service with senior stakeholders.
- In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings.
Preferred
- Experience in a regulated financial services environment (RIA/asset management/venture).
- Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent.
- Familiarity with Microsoft Defender security stack and Purview governance/DLP.
- Light scripting/automation (PowerShell) for scale and repeatability.
About Galvanize Climate Solutions
Galvanize Climate Solutions (“Galvanize”) is a mission-driven, global investment firm focused on generating long-term value from the energy transition and the business of decarbonization. Founded in 2021 by Katie Hall (“Hall”) and Tom Steyer (“Steyer”), and led by co-executive chairs Hall, Steyer, and Secretary John Kerry – Galvanize invests across asset classes including venture and growth equity, public equities, real estate, and credit and capital solutions to generate attractive risk-adjusted returns for our investors while accelerating commercially competitive climate-positive solutions, products, and services. Built by investors and operators with decades of experience scaling multibillion dollar strategies, Galvanize is structured to identify, and execute on, investment opportunities across all sectors of the economy faster and better than others. Its model pairs best-in-class institutional investment talent with domain expertise across technology, science, market development, policy, geopolitics, and other factors shaping climate landscape.
Diversity Statement
Galvanize is committed to recruiting, engaging, and retaining top-tier talent. We will apply our team’s different experiences, backgrounds, and viewpoints to drive better decision-making in advance of scaling vital and urgent climate solutions. This consideration guides our culture, investment strategy, and advocacy efforts, ensuring that we not only develop innovative solutions but also foster an environment where all voices are heard and valued.
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