Senior Product Manager

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

About the role:

We are looking for a Senior Product Manager to lead our Engagement team within our Growth Area. The Engagement team is responsible for maximizing user engagement of Garner by making Garner a useful, easy to understand, and personalized tool for members to manage their and their families’ healthcare. 

Where you will work:

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• You’ll be given wide-ranging responsibility to build and shape our member application, focusing on making Garner the one stop shop to find and manage healthcare
• Lead projects such as personalizing the app for families and dependents, developing our notification and member outreach infrastructure
• Define and develop the engagement roadmap, partnering with Growth Marketing, new products and features, as well as internal services and data products
• Drive new feature development from start to finish: from ideation to solution design, development, launch and iteration
• Define what success looks like, ensure we have the data in place to measure progress, and rally the team around what winning looks like

What you will bring to the team:

• 4+ years product management experience, with significant exposure to user-facing tools or applications
• Highly autonomous and thrives in taking ownership of complex, un-scoped problems
• A relentless learner with a proven track record of diving deep into large, complex domains and becoming the go-to expert
• Exceptional communication skills, both written and verbal, with the ability to clearly articulate vision and drive execution across teams and stakeholders
• Strong analytical skills, using data to guide product intuition and decisions
• Bonus points for experience or a degree in software engineering or data science, building healthcare consumer products, and/or managing and building large-scale data systems
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success

Technologies we use: 

• Python, TypeScript, React, NodeJS, Kubernetes, Istio, Postgres, ElasticSearch, NATS, AWS, Terraform 

Compensation Transparency:

The target salary range for this position is $181,000 - $225,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.