Senior Product Designer

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

About the role:

We are looking for a Senior Product Designer to join our Search team. The Search team focuses on helping members find the best doctors in their area. In this role, you’ll drive the UX behind our core user journey of searching for, evaluating, and visiting doctors, and own surfaces like search initiation, search results, doctor profile, and booking flows. In addition, you’ll own UX behind our AI chatbot and help pioneer how we develop AI features at Garner.

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Own the UX of Garner’s search and chatbot experience, including initiating search, search results, doctor profiles, booking experiences, and chatbot workflows
• Plan and conduct UX research to build a deep empathy with our members that informs strategic planning as well as the direction of projects within your area
• Drive forward looking UX strategy and vision for the Search Area to help guide the team’s direction
• Partner with product to shape strategy and scope for the area and within projects
• Partner tightly with engineering to achieve perfection in delivery of new experiences

What you will bring to the team:

• 8+ years of relevant experience shipping consumer-facing products, including mobile products on iOS and/or Android
• Proven experience driving UX strategy and vision for a team, while also delivering elegant user experiences that build toward your broader vision
• Mastery of conducting user research and leveraging your findings to impact strategy and product direction
• A strong ownership mindset; you form strong opinions from ambiguity and enjoy debating diverse perspectives to achieve the best outcome
• A highly refined aesthetic sense and a preference for simple and clean experiences; you design products that not only meet user needs, but are delightful and engaging
• Excellent communication skills - you know how to tailor your communication style between product, design, engineering stakeholders to speak the language of who you’re talking to
• A humble and user-focused approach to design; you are constantly challenging your own assumptions and crave feedback through research and metrics
• The ability to deliver candid, constructive feedback to peers that helps them improve while building trust
• A desire to be a part of our mission to improve the healthcare system

Technologies we use: 

• Figma, Chromatic, Lottie

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target salary range for this position is $180,000 - $220,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.