Director of Communications

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are seeking an exceptional Director of Communications to join our Marketing team. This role will report to the Chief Marketing Officer. As Garner emerges from a period of rapid growth and limited public presence, the Director of Communications will play the driving role in developing and executing a communications strategy that introduces and defines our brand to both the general public and key stakeholders.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Develop and execute a comprehensive communications strategy that drives improved brand awareness, accelerates go-to-market efforts, and supports talent acquisition efforts
• Lead all corporate reputation efforts, including media relations, crisis management, and the positioning of executive leadership as industry thought leaders
• Build compelling narratives that allow Garner to target key audiences, including employers, benefits brokers and consultants, health plans, healthcare providers, and talent
• Define and track key performance indicators to evaluate the effectiveness of communication channels and continuously optimize Garner’s brand presence and share of voice
• Partner with our People/HR function to oversee internal communications programs that keep Garner’s employees informed and engaged as the company grows rapidly
• Partner with Finance and Legal teams to support investor relations

What you will bring to the team:

• 8+ years of experience in corporate communications or PR, with at least 4+ years in a senior leadership role within the healthcare or tech sectors
• A proven track record of managing complex communications during periods of high growth or rapid change, such as a startup
• A robust portfolio of established relationships with Tier-1 business, technology, and/or healthcare trade journalists and influencers
• An exceptional ability to translate complicated and nuanced data and technical product information into accessible stories that resonate with external audiences
• An understanding of the healthcare ecosystem, including industry trends/dynamics and knowledge of the major players, is preferred
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The base salary range for this position is $230,000 - $260,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.