People Team Associate

Who we are:

GCI Health, part of WPP, is the leading global health impact agency built to realize the future of health. We turn client innovation into health impact through engagements that transcend traditional communications. From molecules to the masses, we embrace the entire healthcare spectrum in every corner of the world, spanning North America, Europe, Asia-Pacific and the Middle East. Our services include pipeline and product communications, brand marketing, corporate and enterprise communications, medical affairs and clinical trial marketing.

GCI Health is a celebrated, highly respected healthcare agency with industry honors that include PRWeek Best Place to Work, PRWeek Global International Agency of the Year, MM+M PR Agency of the Year, PRovoke Media Global Healthcare PR Agency of the Year and PRovoke Media Agency of the Decade. 

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. 

More about the role:

The People Team Associate will serve as a visible, trusted resource for employees and managers, supporting onboarding, employee experience, and day-to-day People operations. This role is ideal for someone with 1–2 years of experience in HR, People operations, office coordination, or a similar people-facing role who is ready to take on more ownership, manage multiple priorities, and build strong relationships across the New York team.

In this role, you will help ensure that core People processes run smoothly and that employees receive timely, thoughtful support. You’ll partner closely with the broader People team, as well as with IT, Payroll, Benefits, and hiring managers, to coordinate logistics, maintain accurate records, and resolve routine issues. This is a highly visible role with regular interaction across the New York office, and we’re looking for someone who is approachable, organized, and comfortable being a front-line point of contact for employees.

This is a hybrid role, with an expectation of being in the New York office at least 1–2 days per week.

What you'll do:

Onboarding and Offboarding:

• Coordinate end-to-end onboarding logistics for new hires, including IT tickets, system access, welcome communications, and onboarding schedules
• Partner with hiring managers to build individualized first-week and first-month onboarding plans
• Lead new hire orientation sessions and help create a welcoming, well-organized experience
• Schedule and support I-9 appointments and E-Verify steps as needed
• Add new hires to Workday and confirm that setup is complete before their start date
• Support offboarding processes by tracking equipment return, submitting deactivation tickets, and ensuring timely completion of exit-related tasks
• Conduct select exit interviews for junior employees and share themes with the People team as appropriate

Employee Lifecycle Support:

• Manage recurring check-in reminders for 45-day, 90-day, and 6-month milestones and track completion with managers
• Draft and send service anniversary communications and maintain the anniversary tracker
• Coordinate logistics for employees returning from leave, including calendar setup, manager communication, and IT access reinstatement
• Support employment verification requests by preparing letters, completing forms, and coordinating with payroll or HR partners as needed
• Triage routine employee questions and escalate more complex issues to the appropriate People team member

People Operations and Employee Experience:

• Serve as a front-line contact for the People inbox by responding to employee questions, routing requests, and sharing resources
• Maintain People trackers and shared files related to onboarding, employee lifecycle milestones, leave, POs, and surveys
• Update and maintain People content on the intranet, ensuring information is accurate and current
• Support employee engagement and networking initiatives, such as Speed Connections or similar programs, by coordinating scheduling, invitations, attendance, and follow-up
• Identify process gaps or recurring issues and partner with the People team to improve workflows and employee experience

Learning and Development Support:

• Coordinate logistics for L&D sessions, including calendar invites, room or virtual setup, materials, and communications
• Send post-session surveys and track participation and response rates
• Maintain L&D pages and resources on the intranet
• Assist with PO submission, invoice tracking, and basic vendor coordination for learning programs

Cross-Functional Coordination:

• Submit, monitor, and escalate IT tickets for new hires, employee changes, and departures
• Partner with Payroll, Benefits, and Operations to ensure timely completion of routine processes
• Keep stakeholders updated on timelines and outstanding action items
• Support internal coordination across teams to ensure a smooth employee experience

General Administrative Support:

• Schedule meetings, interviews, and recurring People team touchpoints
• Prepare trackers and communications with attention to detail and confidentiality
• Support ad hoc People projects and office initiatives as needed

Experience that contributes to success:

• Bachelor’s degree in Human Resources, Business, Communications, Psychology, or a related field preferred
• 1–2 years of experience in HR, People operations, office coordination, employee support, or a related role
• Strong organizational skills and excellent attention to detail
• Comfortable working in a fast-paced environment and managing multiple priorities at once
• Clear, professional written and verbal communication skills
• Strong interpersonal skills and the ability to build relationships with employees and managers
• Customer-service mindset with a proactive, approachable, and collaborative style
• Ability to handle confidential information with discretion
• Proficiency with Microsoft Office and Teams; familiarity with Workday, ticketing systems, survey tools, or intranet platforms is a plus

What You’ll Gain

• Broad exposure to the employee lifecycle, from onboarding through employee experience and offboarding
• The opportunity to build relationships across the New York office and serve as a trusted People partner
• Hands-on experience supporting People operations, employee communications, and cross-functional coordination
• Exposure to HR systems, process improvement, and team programs that shape the employee experience
• Opportunities to grow your skills and expand your scope within a collaborative People team

#LI-AB1

GCI Group is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

You belong at GCI Health:

Our vision is for GCI, a Burson Group company, to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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