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Manager, Learning Design

United Kingdom

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.


GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future. 

Position Description:

We are looking for a Manager, Learning Design who is passionate about upskilling, reskilling, and the future-of-work and who can drive evidence-based, outcome-driven design for transformative, effective learning experiences. The ideal candidate will have deep expertise in evidence-based product development, be a clear communicator and collaborative leader, and be an expert at maximizing his or her effort to drive business strategy. This role, as with all people-manager roles at General Assembly, will be a “working manager” with its own portfolio of strategic projects and thus requires a leader with a “light touch” in terms of people management. 

The Manager, Learning Design will report to General Assembly’s Senior Manager of Learning Design and will lead the learning design function that devises the learning design strategies – including principles, processes, tools, templates, professional development, and capacity building – needed to deliver the company’s programmatic offerings for our B2C, B2B, and B2G learners. This highly collaborative leader will work with their counterparts in the learning team, the product management organization, product operations, and the global delivery operations organization to develop and deliver best-in-class learning experiences for all learners and highly qualified talent for employers. This role will support full-time, matrixed, and contracted contributors dedicated to learning experience design, contextualized development, flexible capacity, and content strategy. 

This role is preferred to be U.K.-based with flexibility to be 100% remote.

Responsibilities:

  • Engage General Assembly’s clients in discovery and design processes to uncover the core learning and developmental needs of their organization’s stakeholders.
  • Lead, support, and develop a team of highly-qualified, highly autonomous learning professionals to evolve General Assembly’s flagship curriculum as well as support scalable, client-centered contextualization. 
  • Lead a scalable, efficient effort to integrate General Assembly’s highly qualified instructors, network of instructional assistants, and contract learning designers to support curriculum development and delivery across consumer, enterprise, and government channels. 
  • Direct and operationalize innovative, agile, and efficient staffing models to support General Assembly’s roadmap, enterprise clients, and growth ambitions.
  • Collaborate closely with Product Management, Marketing, Product Operations, and Global Delivery Operations partners to gather input from learners, clients, instructors, and delivery staff to constantly improve the learning experience.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

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