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AI Product Management Subject Matter Expert (SME) and Instructor (Contract)

U.S. Remote

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.


GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future. 

Role Overview:
GA is seeking a Subject Matter Expert (SME) and Instructor: AI Product Management to support content development, curriculum enhancement, and instruction for our industry-leading learning programs. This role involves working closely with learning designers, project teams, and functional experts to create, refine, and deliver high-quality educational content that meets evolving industry needs.

*This is a remote friendly, flexible contract role.*

Responsibilities:

Depending on the needs of the organization or a given program, a person in this role may be tasked with any number of the following responsibilities, typically on a case by case basis

Pre-Sale Support:

  • Participate in pre-sale meetings with GA Account Directors and prospective clients to discuss industry insights and learning solutions
  • Prepare materials and insights to tailor GA’s learning solutions to client needs.
  • Fulfill action items such as creating sample materials or other constructs to further the pre-sales process and conducting discovery related to course contextualization, optimization, tools, tech setups, and the like.

Content Development:

  • Curate, design, and contextualize learning content to align with industry needs and best practices.
  • Collaborate with instructional designers and SMEs to develop a world-class curriculum, including lesson plans, exercises, and learning materials.
  • Serve as a content contributor and expert, ensuring relevance and effectiveness of educational programs.

Instruction:

  • Facilitate engaging, supportive, and inclusive learning environments for students.
  • Conduct instructional sessions according to given program length and schedule, anywhere from 2 hours to several days or weeks 
  • Prepare lessons and materials, leveraging existing GA curriculum resources.
  • Guide students in completing exercises, labs and projects
  • Facilitate a safe, supportive, and energetic community that welcomes the various needs and learning styles of your students.
  • Inspire students to persist through the challenges of learning new technologies and skills.

Skills & Qualifications:

  • Embedding AI features into product roadmaps and user-centric solutions
  • Leveraging AI analytics to inform product decisions and user feedback loops
  • Managing AI-powered experimentation and A/B testing for product features
  • Collaborating with technical teams on integrating AI/ML models into products
  • Addressing ethical considerations and user trust when adopting AI in products
  • Examples of tool familiarity: ChatGTP/Gemini, Figma (AI plugins), Adobe XD (AI integrations), Tableau/PowerBI, Productboard (AI insights)

General

  • 2+ years of professional experience in relevant fields.
  • Experience mentoring, coaching, or teaching others in a professional or academic setting.
  • Passion for shaping the skills, minds, and careers of the next generation of learners.
  • Ability to facilitate an engaging and collaborative classroom environment.
  • Strong communication skills and the ability to translate complex topics into accessible learning experiences.

The anticipated hourly pay range for this role in the US market is $70 - $100 / hour. Compensation will be determined based on experience, education, geographic location, and other factors.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

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