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Business Systems Analyst

Chicago, Illinois

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.


GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future. 

The role:

General Assembly is currently hiring a Business Systems Analyst for a contract-to-hire role with our client, a Chicago-based Fortune 500 insurance provider.  
 
The Business Systems Analyst will work on projects that support a variety of proprietary software applications where these highly complex applications provide functionality to support 
our external and internal customers. 
 
The Business Systems Analyst functions first to understand the goal/problem and the scope of the project request, and then to understand the details of the request. Understanding the details requires the Business Systems Analyst to research RMA documentation, speak to SMEs (Subject Matter Experts) and end-users and research the existing application. The Analyst will work through the Agile process to give the team direction during iteration, implement demo feedback, and ensure that software is built to the business needs. The Business Systems Analyst also communicates utilizing many forms, including face-to-face, process diagramming, white-boarding, and requirement documentation. 
 
The client is a fast-paced culture with firm timelines, so this person must be able to deliver results despite distractions, manage multiple or changing priorities, and be highly organized. 
 

***This is a Hybrid (3 days in office, 2 days remote) 12 month, Contract - To - Hire Role


Basic Qualifications: 
●  Bachelors Degree in Business Administration or Computer Science or Engineering (or Bootcamp certificate) and 1 or more years of experience in Information Technology or High School Diploma or Equivalent and 3 or more years of experience in Information Technology  
●  Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies 
●  Process modeling tools 
●  Business Systems Integration 
 
Preferred Qualifications: 
●  Able to identify and consider business implications of the application of technology to the 
current business environment 
●  General knowledge of financial services industry including knowledge of insurance 
business processes and processing 
●  Crop Insurance business experience 
●  Must possess in-depth, strong problem-solving analytical skills 
●  Strong written and verbal communication skills needed; ability to tailor approach based 
upon audience and message 
●  Aptitude to understand and analyze business needs and goals and articulate back to the 
business representative(s) and project team 
●  Research and analyze necessary information to ensure comprehension of the problem and effort 
●  Experience eliciting requirements using many different forms: researching existing documentation (government and previous requirements), interviewing, group sessions, 
researching applications, etc. 
●  Ability to extract and communicate business needs, goals, and requirements, and to resolve questions/issues for the project team and business group 
●  Ability to provide thorough analysis and simplification of complex problems 
●  Ability to document requirements clearly and thoroughly 
●  Able to see the big picture goal, and help to coordinate and break down the work on the team to meet the goal 
●  Ability to foster collaboration and communication with all team members using low-fidelity and lean approaches/techniques such as white-boarding 
●  Ability to work with the Product Owner to ensure scope of effort and that business goal is met 
●  Experience managing a workload of multiple initiatives 
●  Strong ability to facilitate meetings with the customer, using various communication tools, with off-site participant

 

The anticipated hourly pay range for this role in the US market is $31 - $33.65/ hour. Compensation will be determined based on experience, education, and other factors.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

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