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Associate, Product Analyst

New York - Park Avenue

 

About General Atlantic

General Atlantic is a leading global investor in the private markets with more than four decades of experience providing capital and strategic support for over 540 growth companies throughout its history. Established in 1980, General Atlantic continues to be the dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long-term value. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Credit, Climate, and Infrastructure strategies. General Atlantic manages approximately $100 billion in assets under management, inclusive of all strategies, as of October 1, 2024, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit: www.generalatlantic.com.

Position Summary

General Atlantic is looking to hire a Product Analyst to join the Information Technology Team in our New York office. This role will report directly to the Senior Director of Project/Product Management.

Responsibilities 

  • Serve as primary point with stakeholders to capture enhancement requests and actively manage a prioritized request backlog
  • Serve as primary communication point to stakeholders to communicate new functionality, releases and perform training, where required
  • Provide end user support and assist in diagnosis of issues to determine root cause and document bugs, where identified
  • Create and manage user stories, tasks, and BRDs in Jira
  • Assist with Scrum Management cycles and backlog grooming
  • Maintain up-to-date product documentation 
  • Coordinate closely with product vendors and developers (internal and external) on deployment of enhancements, bug fixes, and upgrades
  • Plan user testing scenarios and manage user testing with stakeholders
  • Provide end user training
  • Monitor product analytics

Qualifications 

  • Bachelor’s Degree required
  • 2+ years of relevant work experience in client-facing digital experience/technology; financial services preferred
  • Strong judgement is critical; ability to work well under pressure without compromising quality
  • Exceptional attention to detail and strong analytical skills
  • Experience with product management, business analysis and software development practices using tools such as Jira, Confluence, etc.
  • Excellent communication skills, both verbal and written documentation (including specifications, process flows, etc.)
  • Highly motivated, inquisitive, and positive can-do attitude
  • Highly collaborative and enjoys working in cross-functional teams
  • Ability to work independently and proactively in a high-performing global organization

GA Value

  • Competitive compensation
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Professional development opportunities and ongoing training
  • Collaborative and inclusive work culture with opportunities for advancement

General Atlantic offers a robust reward program to all employees that will support you and your family, maintaining fulfilling, secure and healthy lives now and into the future, which includes but is not limited to medical insurance, retirement savings contributions, mental and physical health resources and an equal pay program that allows you to earn a base salary of $120,000 - 160,000 USD of which the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience.  Additional reward programs, such as annual discretionary bonuses and long-term incentive programs, are available for eligible employees and are offered as recognition for performance and one’s contributions towards the organization’s success.

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-notice/

 

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