Senior Associate, Travel & Expense

London - More London

About General Atlantic

General Atlantic is a leading global investor with more than four and a half decades of experience providing capital and strategic support for over 830 companies throughout its history. Established in 1980, General Atlantic continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long term value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world. The firm leverages its patient capital, operational expertise, and global platform to support a diversified investment platform spanning Growth Equity, Credit, Climate, and Sustainable Infrastructure strategies. General Atlantic manages approximately $118 billion in assets under management, inclusive of all strategies, as of September 30, 2025, with more than 900 professionals in 20 countries across five regions. For more information on General Atlantic, please visit: www.generalatlantic.com.

Position Summary

The Senior Associate, Travel & Expense will play a key role in managing global travel and expense operations, with a primary focus on Europe and Asia. This role supports employees across multiple regions, manages corporate card programs, partners with travel agencies, and drives continuous improvement across travel and expense processes. This role will report to the Senior Director, Travel and Expense who is US based.

Responsibilities 

  • Work alongside and manage travel agency partners and other service providers across EMEA and APAC to support booking processes, resolve issues, and improve traveler experience.
  • Analyze travel and expense data to identify trends, risks, and opportunities for process improvement
  • Conduct local and regional training sessions for employees on travel and expense policies, tools, and best practices
  • Work as main point of contact to support the administration of the AMEX Corporate card program for EMEA and APAC employees including card issuance, maintenance, and issue resolution.
  • Work closely with Executive Assistants to receive feedback and ensure the travel program is running smoothly and seamlessly and to identify opportunity for improvement.
  • Work with the Workday Support team to identify and implement areas for system improvement, automation, and additional efficiencies
  • Support audits and ensure compliance with internal policies and regional requirements
  • Review expense reports for employees to ensure adherence to the travel and expense policy
  • Produce regular and ad-hoc reporting related to travel spend, expense compliance, and corporate card usage
  • Identify, recommend, and help implement continuous improvement initiatives to enhance efficiency, compliance, and user experience
  • Collaborate with internal stakeholders (Finance, HR, Procurement) to enhance travel and expense processes

Qualifications 

  • Strong analytical skills with the ability to interpret and present data clearly
  • Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, data analysis)
  • Hands-on experience with Workday Expense preferred
  • Experience managing corporate card programs, preferably AMEX
  • Strong problem-solving skills with a customer-service mindset
  • Ability to work effectively across multiple regions and time zones
  • Excellent communication and training skills
  • Background in finance operations, expense management, or shared services
  • Ability to work independently and apply existing knowledge to solve new problems
  • Proactive and adaptable in a fast-paced environment

General Atlantic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

By completing this application, you are consenting to General Atlantic’s processing and use of your personal data. Information on how General Atlantic will use and process your data can be found here: https://www.generalatlantic.com/privacy-notice/

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