Manager, Gene Therapy Operations (GTO)

About Genetix Biotherapeutics

At Genetix Biotherapeutics every role has meaning, every team member is respected, and every day is a chance to make a difference. When you join Genetix, you're not just landing a new role, you become part of a company that's pursuing curative gene therapies to give patients and their families more days. We are doers, thinkers and collaborators who embrace and live by our values:

Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.

Position Description

The Manager, Gene Therapy Operations, is a critical role within the Patient Operations organization and is responsible for end-to-end (enrollment to infusion) oversight and execution of critical gene therapy supply chain operations for Genetix’s three commercially approved therapies.

This role partners closely with Manufacturing, Quality, Commercial Strategy & Operations, Sales, Systems Teams, and Logistics to ensure uninterrupted, world class patient and customer support.

This is a full-time hybrid position (3 days a week) in our Somerville – Assembly Row, Massachusetts office.

Job Responsibilities

• Execute and manage the day-to-day supply chain and logistics operations of gene therapy from patient enrollment to infusion of drug product
• Coordinate patient scheduling with internal team, ensure scheduling tasks in associated systems and trackers are updated and communicated in a timely manner. Oversee the external CMO scheduling functions as appropriate
• Manage, maintain, and improve customer relationship with QTCs in partnership with apheresis and commercial teams
• Live monitoring and on call support during apheresis and final drug product logistics movements to ensure delivery is timely and secure
• Own and manage CMO slot utilization
• Execute tasks in accordance with all governing Policies, Standard Operating Procedures, Work Instructions, and Job Aids
• Contribute to a culture of continuous improvement, think proactively to offer solutions to problems

Required Education, Experience, and Qualifications

Required:

• Bachelor’s degree in Life Sciences, Engineering, or related discipline
• 5+ years of experience in pharmaceutical supply chain, planning, scheduling, gene therapy systems, project management, customer service and relationship management within the biotech industry
• Prior experience working in GxP regulated environments

Preferred:

• Experience within Sickle Cell Disease, Beta Thalassemia, and autologous cell and gene therapy supply chain

Key Competencies:

• Excellent attention to detail, must be able to manage and organize own work independently and in coordination with a team
• Ability to navigate systems such as Oracle, Traceability Systems, Veeva efficiently
• Excellent, clear, concise, and empathetic communication
• Able to execute tasks with a sense of urgency and manage time effectively. Must be comfortable operating in a fast-paced, evolving environment
• Ability to adapt to fluctuating relationship dynamics with internal and external partners

Genetix is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.  All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.