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Technical Product Manager (Platform)

Atlanta, Georgia - USA

Who we are

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
 
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
 
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Product Manager (Platform) who will own and drive the product strategy and roadmap for Geotab's core platform, ensuring its scalability, performance, and extensibility. This includes collaborating closely with the infrastructure, integrations, and API teams to deliver a seamless experience for developers and end-users. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Product Manager (Platform), your key area of responsibility will be defining and championing the product vision for Geotab's platform. In this role, you will need to work closely with engineering, product management, and business stakeholders across the organization to ensure the platform meets the evolving needs of Geotab's products and services. To be successful in this role you will be a strong communicator and collaborator with a proven track record in technical product management.  In addition, the successful candidate will have a solid technical understanding of platform architecture, API design, and software development best practices. Experience with SaaS platforms and Agile methodologies is also essential.

How you'll make an impact

  • The primary role is to truly understand the customer and its associated market.

  • Work closely with the infrastructure team to ensure the platform can handle Geotab's growing data volume and user base. This involves defining requirements for scalability, reliability, and performance, and collaborating on capacity planning and infrastructure improvements.

  • Collaborate with the integrations team to define and prioritize native integrations with other systems. This includes identifying key integration partners, developing integration strategies, and ensuring seamless data flow between Geotab's platform and third-party applications.

  • Partner with the API team to ensure the Geotab API is robust, well-documented, and easy to use. This includes defining API requirements, overseeing API design and development, and monitoring API performance and usage.

  • Perform customer discovery interviews with prospective and existing customers and partners to identify product gaps and generate news ideas for continuous value add for existing customers, grow market share for new customers and to overall improve Geotab’s customer experience.

  • Leverage various research methodologies and customer inputs to identify common. patterns, pain points, problems to be solved/jobs to be done and use this to identify relevant solution opportunities/product efforts.

  • Develop a product roadmap and align internal stakeholders to the developed roadmap strategy.

  • Work closely with senior members of the team and product leadership to provide input on the long term vision of the product.

  • Work with cross functional teams (Design, Engineering, Marketing, Support and others) to build and execute the product development and go to market strategy for key roadmap deliverables.

  • Prioritize building what matters most by balancing short term sales targets with long term strategic investments for the business.

  • Collaboratively define and drive reporting and monitoring mechanisms against set product outcomes and use them as a tool to measure continued success of product efforts (both qualitative and quantitative).

  • Collaborate with other product managers on designing and executing market feedback loops and incorporate them into product planning. This includes participating in win-loss interviews and analysis, identifying hard sales blockers and soft sales objections in sales, and conducting feedback, satisfaction, and effectiveness interviews and analysis for retention and referral.

  • Clearly communicate the "Why" for every product effort and educate other stakeholders on the problems to be solved, business objectives, etc. Leverage this in collaboration with UX designers, developers, data scientists, and other stakeholders to conduct problem and solution validation, translate customer needs into user stories and feature epics, and define the work needed to bring the product effort to life. Additionally, prioritize epics relative to technical debt and other company product investments.

  • Help improve the Product Management practice at Geotab. 

  • Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions.

What you'll bring to the role

  • 3-5 years of experience ideally in product management and/or customer discovery or related field.

  • Experience in a SaaS environment is highly valued.

  • Post-Secondary Diploma/Degree specialization in Engineering, Business, Computer Science or a related field highly valued.

  • Excellent written and verbal communication skills.

  • Good listener, empathetic and enjoy interacting with customers.

  • Ability to stitch together disparate insights to uncover common patterns.

  • Strong presentation skills (in person and virtually) and ability to deliver training effectively.

  • Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions.

  • Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes.

  • Strong team player with the ability to engage with all levels of the organization.

  • Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills.

  • Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.

  • Demonstrated experience and strong understanding of user engagement metrics and product KPIs to drive data-informed decision-making and enhance product performance.

  • Strong organizational skills to be able to manage products through discovery to launch and continuous review.

  • Entrepreneurial mindset and comfortable in a flat organization.

  • Agile planning methods and practices.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
 

Why job seekers choose Geotab

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.
 

Other employment statements:

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.

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