Associate Vice President, Process, Systems, and Tools
Who we are
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an AVP, Process, Systems, and Tools who will play a critical role in optimizing Geotab’s revenue engine by streamlining operations, implementing and managing key systems and technologies, and driving data-driven decision-making. This role is essential in helping Geotab scale the business to the next level by ensuring seamless integration between systems, maintaining data integrity, and providing valuable insights to internal and external stakeholders. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As the AVP, Process, Systems, and Tools you will partner closely with Business Technology Office (BTO), Revenue Generation (RevGen), Marketing, Finance, and other departments to drive alignment and revenue growth. With a focus on process optimization, technology management, and strategic planning, you will enhance operational efficiency while maintaining key documentation and governance. Additionally, you will lead a high-performing team, foster a culture of collaboration and continuous improvement, and stay ahead of emerging trends to maximize impact and scalability.
How you'll make an impact
- Strategic Leadership: Develop and execute the overall RevOps systems, processes, and tools strategy, aligning with the company's revenue goals and growth objectives. This includes identifying opportunities for improvement, prioritizing initiatives, and creating a roadmap for implementation.
- Cross-Functional Collaboration: Partner closely with BTO, RevGen teams, marketing, finance, and other departments to ensure alignment and drive revenue growth. Effectively communicate RevOps initiatives and progress to key stakeholders.
- Technology Management: Oversee the selection, implementation, and ongoing management of all revenue-related technologies, including CRM, marketing automation, sales engagement platforms, billing systems, and analytics dashboards. Ensure seamless integration between systems and data integrity.
- Process Optimization: Design, implement, and continuously improve key revenue processes, including lead management, opportunity management, forecasting, sales enablement, and reporting. Identify bottlenecks, streamline workflows, and drive efficiency across the revenue organization. Also to partner with leadership to improve operational processes around planning (strategic planning, operational planning, cadences planning, etc).
- Data Analytics & Reporting: Ensure all useful data across our systems and tools are stitched together to give our internal and external stakeholders valuable data and insights. Responsible for providing reporting and insights to the leadership team, including the enablement teams, on process, systems and tools gaps and opportunities to optimize our business
- Communication & Documentation: Maintain RevGen Rules of Engagement, RACI, process and systems and tools related docs current and enable the stakeholders.
- Team Leadership & Development: Lead, mentor, and develop a high-performing RevOps team focused on systems, processes, and tools. Foster a culture of collaboration, innovation, and continuous improvement.
- Budget Management: Develop and manage the RevOps technology budget, ensuring cost-effectiveness and maximizing ROI.
- Staying Current: Stay abreast of the latest trends and best practices in revenue operations, technology, and sales/marketing methodologies. Proactively identify and evaluate new tools and technologies that can enhance revenue performance and efficiencies - especially in the AI space.
What you'll bring to the role
- 10+ years of experience in revenue operations, sales operations, or a related field, with a focus on systems, processes, and tools.
- 8+ years of leadership experience.
- Expert proficiency in sales operations management, including territory planning, pipeline management, sales forecasting, and performance analytics. Familiarity with sales metrics and KPIs to track and measure the effectiveness of sales programs.
- In-depth knowledge of sales tools, software applications, and CRM systems. Ability to assess, select, and implement appropriate sales enablement tools and technology solutions to improve sales effectiveness and efficiency. Deep understanding of CRM (Salesforce, PXHub or Allbound), marketing automation, and other sales and marketing technologies such as Salesloft, LinkedIn Navigator, 6Sense, Zoominfo.
- Project and ticketing management through Jira Cloud experience preferred
- Proven track record of successfully implementing and optimizing revenue operations systems and processes.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent cross functional collaborator and stakeholder management skills
- Change Management: Ability to lead change initiatives and drive adoption of new sales programs, tools, and processes within the organization. Strong change management skills to address resistance, communicate effectively, and facilitate training and support.
- Leadership and Team Management: Strong leadership skills to guide and motivate sales teams, including managers and representatives. Ability to provide clear direction, set goals, and foster a collaborative and high-performance sales culture.
- Sales and Industry Knowledge: A solid understanding of sales methodologies, techniques, and industry trends. Stay updated with the latest developments in sales practices, market dynamics, and customer preferences.
- Strategic Thinking: Ability to think strategically and develop long-term sales strategies aligned with business goals. Identify emerging opportunities, assess competitive landscapes, and adapt sales programs accordingly.
- Communication and Presentation: Excellent communication skills to effectively convey complex concepts and ideas to diverse stakeholders. Ability to present sales programs, initiatives, and results in a clear, concise, and compelling manner.
- Business Acumen: Strong business acumen with a deep understanding of the organization's products, services, customers, and competitive landscape. Ability to align sales programs with broader business strategies and market dynamics.
- Continuous Learning: A commitment to continuous learning and staying updated with evolving sales methodologies, technologies, and industry best practices. Actively seek professional development opportunities to enhance knowledge and skills.
- Global Mindset: A broad global perspective and a genuine interest in global issues. A commitment to understanding and addressing global challenges, such as sustainable development, social responsibility, and human rights.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
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