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Sr. Business Quality Assurance Analyst - Argentina

Mendoza, Argentina

About Built 

Built's Mission: Connect and simplify doing business in real estate.

Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.

Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter—all in one place. The platform brings together loans, deals, portfolios, payments, inspections, and collaboration to deliver faster execution, greater transparency, efficiency, and trust across the industry.

Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com:

Senior Business Quality Assurance Analyst

About the Role

Built is looking for a Senior Business Quality Assurance Analyst for our team in Mendoza, Argentina to drive quality across complex, client-facing workflows that power our financial and construction technology platform. This role exists to elevate quality standards, represent real-world client behavior in our solutions, and reduce risk as Built scales its products and customer base.

You’ll serve as a strategic quality partner to Product Managers and Engineers, shaping user stories and validation strategies to reflect real-world usage, edge cases, and operational complexity. You’ll lead quality efforts across initiatives, identify systemic risks, and advocate for solutions that protect the customer experience and improve release confidence.

As a senior member of a cross-functional product delivery team, your work will directly impact product reliability, customer trust, and Built’s ability to scale effectively.

What You’ll Do

  • Own and drive quality assurance efforts across complex product initiatives, influencing outcomes from discovery through release and post-launch validation
  • Partner early with Product and Engineering to review requirements and designs, focusing on testability, risk identification, and validation strategies
  • Develop comprehensive real-world use cases that validate end-to-end workflows, edge cases, negative scenarios, and non-standard client behaviors
  • Design and execute scalable manual test plans across functional, integration, and regression coverage, with an eye toward future automation
  • Identify, prioritize, and drive resolution of systemic defects, collaborating cross-functionally to address root causes
  • Validate end-to-end workflows holistically, including data accuracy, integrations, downstream impacts, and overall user experience
  • Proactively surface quality risks and operational gaps, clearly communicating impact, tradeoffs, and mitigation recommendations
  • Influence automation strategy by identifying high-value automation opportunities and maintaining critical automated test coverage
  • Define and communicate meaningful quality signals such as risk trends and release readiness to Product and Engineering leadership
  • Lead client-facing quality activities, including defect triage and release readiness discussions
  • Contribute to continuous improvement of QA practices, standards, and tooling across the team

What We’re Looking For

Must-Have Qualifications

  • Hands-on experience designing and executing manual test cases and test scripts
  • Strong understanding of the software development lifecycle, with experience in Agile/Scrum environments
  • Ability to analyze requirements and workflows to identify gaps, risks, and edge cases
  • Experience using defect tracking and test management tools (e.g., Jira, Xray, Zephyr, TestRail, or similar)
  • Familiarity with test automation concepts and at least one automation or API testing tool
  • Travel Requirement: This role requires approximately <15% travel, as needed to support business priorities

Nice-to-Have Qualifications

  • Experience with automation frameworks such as Selenium, Cypress, or Playwright
  • Exposure to API, integration, or data validation testing
  • Experience supporting enterprise SaaS platforms or client-facing implementations
  • Background in fintech, financial services, or other complex workflow-driven products

Soft Skills

  • Strong ownership mindset and accountability for quality outcomes
  • Clear, confident written and verbal communication skills
  • Ability to collaborate effectively across Product, Engineering, and client-facing teams
  • Comfortable balancing multiple priorities in a fast-paced environment
  • Proactive problem-solver who anticipates real-world usage and failure scenarios

Travel Requirement: Remote teammates (i.e. not based in Nashville metro) must be able to travel at minimum twice per year to Nashville, TN or another designated location for company-wide events (e.g., "Connect Week"). Additional travel may be required based on business needs and role responsibilities.


Perks:

  • The rare opportunity to radically disrupt a $1.5T industry
  • Competitive benefits including: uncapped vacation, health, dental & vision insurance
  • 401k with match and expedited vesting 
  • Robust compensation package, including equity in the form of stock options  
  • Flexible working hours, paid family leave, ERGs & Mentorship opportunities 
  • Learning grant program to support ongoing professional development

Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. 

We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law.

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