Current openings at Gigster

Do you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you. Our clients rely on our Network for two main areas, Software Development and Cloud Services. In some cases, they need help building great new products, in others they want our expertise in migrating, maintaining, and optimizing their cloud solutions. At Gigster, whether working with entrepreneurs to realize ‘the next great vision’ or with Fortune 500 companies to deliver a big product launch, we build really cool enterprise software on cutting-edge technology. We are looking for SRE Support Engineers interested in joining the Gigster Talent Network and being considered for exciting upcoming projects with one of our largest clients. We'll need to cover different time zones - some candidates would work on Pacific Time (think California) office hours while others on UK office hours, so if one of these work hours make sense to you, please continue reading our job description!   By being a member of the Gigster Network you'll have access to amazing client projects where you would successfully support their internal IaaS. Successful candidates can provide a wide range of services from “white glove” onboarding to creating informational posts on the community support platform, and everything in between. Additionally, SRE Support Engineers will actively participate in developing the support tools and process, so we are looking for someone with the maturity to understand what it takes to scale in services. Key Qualifications/Experience Robust level of spoken and written English. Several years of experience (ideally 5 or more) in supporting highly scalable applications and web services. Experience working with Cloud technologies (AWS mandatory, Google Cloud - nice to have). Hands-on experience with open-source technologies such as Kubernetes and Docker (mandatory), Spark, and Kafka (at least basic knowledge of these two). Kubernetes: Extensive experience in deploying, managing, and scaling applications using Kubernetes. Familiarity with Helm, Kustomize, or similar tools. Deep understanding and hands-on experience with Linux administration, scripting (Bash, Python or any similar programming/scripting language), and troubleshooting. Networking: Understanding of network protocols, DNS, load balancing, and related technologies. Comfortable working with a very technical customer base. Comfortable providing a wide range of support, from simple issue resolution to end-to-end onboarding. Strong familiarity with modern server technologies and architectures. Strong problem-solving skills, excellent communication skills, and the ability to work collaboratively in a team environment. Strong attention to detail. Excellent analytical capabilities. Passionate about Technical Support. Strong troubleshooting experience. Ability to work as an independent contractor for a US company Nice To Have Observability and logging tools experience like Prometheus, Grafana, Datadog, Splunk, etc. Hands-on experience with Relational Database Management Systems. Certifications: Relevant certifications such as CKA (Certified Kubernetes Administrator), CKAD (Certified Kubernetes Application Developer), or Linux Professional Institute Certification (LPIC). Experience with Infrastructure as Code (IaC): Familiarity with tools like Terraform, Ansible, or Puppet. Responsibilities Work cross-functionally with customers and partners to address complex customer questions and drive incidents to resolution. Troubleshoot, isolate, and resolve container orchestration/management issues, specifically Docker and Kubernetes. Troubleshoot, isolate, and resolve complex application deployment issues. Analyze and categorize customer interaction trends to provide accurate and meaningful feedback to Engineering and SRE organizations. Build knowledge base articles. Participate in post-mortem reviews, and drive ongoing improvement. Obsess over minute details to drive operational excellence in every aspect of your work. Make meaningful and significant contributions to our client’s development of objectives and goals. Work on complex issues, analyzing situations or data that require in-depth evaluation. Your expertise and discretion will be required to think outside the box and resolve highly complex issues creatively and effectively. Work hours are either from 8 AM to 5 PM United Kingdom time or from 8 AM to 5 PM Pacific time, Monday to Friday. While there is no on-call, if there’s any maintenance during the weekend you will need to be available, and then you'll get time off to compensate for that. Recruitment Process English Proficiency Assessment (25 mins) Technical Assessment (45 mins) Recruiter screen (30 mins) Technical Interview (30-45 mins)   We strive to move efficiently from step to step so the recruitment process can be as fast as possible. The Gigster Talent Network is a highly curated set of some of the best software developers in the world. It’s not easy to become part of this select network, but when you do, you will work amongst the best in Silicon Valley and around the world.   Our model is unique in the software development industry. We do the hard work of finding international clients and scoping their projects, and you get to choose from a large variety of ‘Gigs’. You can choose Gigs that fit your interests—from part-time and short-term projects to full-time long-term no-end-date openings for our amazing clients! You will be eligible for diverse positions that will help you take your career to the next level.   All of our projects are for top-tier international companies and are delivered with the highest quality. Projects range in both technologies and industries so you will have the opportunity to be considered for amazing cutting-edge products that make a difference!   Are you ready to join the club?  

At Gigster, whether working with entrepreneurs to realize 'the next great vision' or with Fortune 500 companies to deliver a big product launch, we build really cool solutions that make a difference! From blockchain to AI/ML to VR and more, Gigster builds enterprise software on cutting-edge technology.   We also help organizations thrive in the cloud, and we offer a wide range of services and technology platforms to help them accelerate and optimize their cloud journey. We heavily focus on lift & shift, cloud-native development, cloud cost optimization, and migration services.   Responsibilities Leading, planning, and implementing with team members and IT, data and cloud designs, given data sources, data locations, and use cases. Processing logs into data platforms, analytics, and custom visualizations for large-scale data analysis. Design and implement framework modules to extract data from various source systems, validate the integrity, apply business transformation, and store data in a Data Lake (AWS, Azure, others) Excellent English verbal and written communication skills. Familiarity with the three major Cloud Providers (AWS, Azure, and GCP) and their product suites. Requirements: Significant experience (5+ years) managing complex software engineering projects as part of a consulting or professional services organization. Advanced knowledge of Python Experience building applications using React, Javascript Experience with Grafana, Kibana Experience with SQL, PySpark, and/or Pandas Nice to Have: Familiarity with computer architecture (ARM CPUs, GPUs)   Our recruitment process Recruiter interview (30 min) Technical interview (60 min) Hiring Manager interview (30 min) We strive to move efficiently from step to step so that the recruitment process can be as fast as possible.   What we offer Totally remote, full-time (40h/week) Monday to Friday, Eastern Standard Time office hours Long-term, no end date independent contractor agreement Payment in USD, biweekly or monthly - your choice

Do you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - this is the role for you. At Gigster, whether working with entrepreneurs to realize ‘the next great vision’ or with Fortune 500 companies to deliver a big product launch, we build really cool enterprise software on cutting-edge technology. We are looking for an experienced Platform Engineer to join our team. This role involves designing and building scalable infrastructure while ensuring reliability and performance across critical systems and services. The ideal candidate will have a strong background in software engineering and platform reliability, with a deep understanding of core system components. They should be flexible in taking on diverse tasks across different technologies and easily handle context-switching. Key Responsibilities: Platform Design and Infrastructure: Design, develop, and maintain reliable and scalable infrastructure solutions. Partner with engineering teams to ensure platform architecture supports reliability, scalability, and optimal performance. Evaluate and implement new technologies and tools to enhance the infrastructure. Monitoring, Incident Response, and Troubleshooting: Set up, maintain, and improve monitoring and alerting systems to detect issues proactively. Lead incident response, troubleshooting, and root cause analysis efforts for critical platform issues. Perform post-incident reviews to identify areas for improvement and drive future initiatives. Automation and Infrastructure Management: Develop and implement automation projects (preferably Python, Go, or similar) to streamline platform tasks and minimize manual intervention. Create scripts for automating system upgrades, health checks, and deployments. Utilize Infrastructure as Code (IaC) tools like Terraform, Ansible, or Pulumi to manage infrastructure configuration and deployment. Collaboration and Technical Leadership: Collaborate with cross-functional teams to deliver high-quality infrastructure solutions. Mentor junior engineers and advocate for platform engineering best practices across teams. Promote a culture of reliability and automation through workshops, documentation, and hands-on guidance. Continuous Improvement: Drive initiatives to enhance platform reliability, capacity planning, and service performance. Participate in disaster recovery planning and execution. Stay updated with industry trends, tools, and technologies to continually improve platform capabilities. Qualifications: Education and Experience: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 8+ years of industry experience, including roles as a Software Engineer, SRE, or Platform Engineer. At least 3+ years of experience in platform engineering, SRE, or infrastructure roles with large-scale, mission-critical environments. Technical Skills: Strong knowledge of Linux/Unix systems, networking, and core system internals. Experience with one or more programming languages (e.g., Python, Go, Java). Advanced skills in Bash scripting for task automation. Proficiency with cloud platforms (AWS, Azure, GCP) and container orchestration (Docker, Kubernetes). Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack). Hands-on experience with CI/CD tools and workflows (e.g., Jenkins, GitLab CI). Soft Skills: Strong analytical and problem-solving skills with a proactive mindset. Excellent communication skills and the ability to work collaboratively across teams. Leadership qualities with a track record of mentoring and guiding team members effectively. Candidates must be able to work during Pacific time hours 8am - 5pm PST.  ​​Recruitment process Recruiter screen (30 mins) Technical Interview (60 min) Hiring Manager Interview (30min) We strive to move efficiently from step to step so the recruitment process can be as fast as possible. What we offer Fully remote, 40 hours/week. Long term contract Payment in USD PTO Training and certification opportunities on AWS, GCP, and/or Azure.