Staff Salesforce Engineer, CRM Systems

Remote, North America

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Staff Salesforce Developer, you’ll serve as the technical architect and hands-on engineer transforming GitLab’s Lead-to-Cash and Go-To-Market ecosystems. You’ll design, build, and scale enterprise-grade solutions across Salesforce Sales Cloud, CPQ, and related systems that directly support how we sell, price, and deliver GitLab’s AI-powered DevSecOps platform. In this role, you’ll own the full lifecycle of complex Salesforce implementations, partnering closely with revenue and business leaders to turn strategic goals into robust technical roadmaps and working with the Salesforce GTM engineering team to deliver secure, high-performance applications using Apex, Lightning Web Components, process automation, and modern CI/CD practices.

You’ll be a key technical leader within the Enterprise Applications organization, providing architectural direction, mentoring other developers, and using sound judgment to decide when to extend standard platform capabilities or build custom solutions. In your first year, you’ll drive critical Quote-to-Cash transformation efforts, elevate the scalability and stability of our Sales Cloud environment, and help shape the standards and patterns that enable GitLab to scale its operations efficiently and compliantly.

Some examples of our projects:

  • Re-architecting pricing and approval workflows in Salesforce Sales Cloud to support new product offerings and packaging
  • Designing custom components that extend standard CPQ capabilities to better align with GitLab’s Lead-to-Cash processes

What you’ll do

  • Lead hands-on development of complex Salesforce solutions, including Apex, Lightning Web Components (LWC), process automation, and SOQL, for business-critical applications
  • Own end-to-end Salesforce Sales Cloud architecture and implementation, ensuring scalable, performant, and stable solutions across high-complexity projects
  • Drive custom Go-To-Market initiatives by designing and building components or services that extend standard CPQ (Configure, Price, Quote) capabilities
  • Support Lead-to-Cash and Quote-to-Cash transformation efforts by mapping business processes and implementing robust, efficient workflows in Salesforce and related systems
  • Partner with go-to-market and revenue leaders to translate strategic priorities into clear technical roadmaps, designs, and implementation plans
  • Act as a technical expert and mentor for the Salesforce GTM engineering team, guiding design decisions, reviewing code, and elevating overall engineering practices
  • Coordinate complex technical projects from concept through deployment, managing dependencies, risks, and tradeoffs to deliver reliable outcomes
  • Apply sound technical judgment to decide when to use standard platform features versus custom development, with a focus on security, data protection, and long-term maintainability

What you’ll bring

  • Deep hands-on experience developing on the Salesforce platform, including Apex, Process Automation, Lightning Web Components (LWC), and SOQL
  • Proven background designing, building, and scaling enterprise-grade applications across Sales Cloud, CPQ, Service Cloud Console, and related systems
  • Experience acting as a technical architect for complex Lead-to-Cash and Quote-to-Cash solutions, with a focus on scalable, resilient, and maintainable designs
  • Strong knowledge of secure Salesforce development practices, including data protection, compliance considerations, and use of native platform controls
  • Practical experience with modern development workflows, including Salesforce DX (SFDX), CI/CD pipelines, and deployment tools such as Gearset or Copado
  • Demonstrated ability to mentor other developers, communicate technical concepts to non-technical stakeholders, and collaborate with go-to-market and business leaders
  • Commitment to writing clean, testable code and using code reviews, automation, and documentation to support long-term system health
  • Relevant Salesforce certifications such as Platform Developer II, CPQ Specialist, or other Sales Cloud and Service Cloud credentials, or equivalent hands-on expertise from diverse or transferable backgrounds

About the team

On the Enterprise Applications team, we own and evolve GitLab’s core business systems, including Salesforce, ServiceNow, Zuora, and NetSuite, to support scalable, compliant Lead-to-Cash and Quote-to-Cash operations. You’ll join a distributed group of engineers and administrators who collaborate asynchronously across time zones, using GitLab and shared documentation to design, build, and maintain reliable, secure integrations and features for our Go-To-Market teams. Our focus is on introducing new capabilities while keeping the production environment stable and audit-ready, partnering closely with cross-functional stakeholders to turn complex business requirements into robust, sustainable system solutions.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$103,600 - $222,000 USD

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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