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Engineering Manager, Gitlab Delivery

Remote, Canada; Remote, EMEA

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As the Engineering Manager, GitLab Delivery, you’ll build and lead a high-performing, globally distributed team that makes it easy for customers to deploy, upgrade, and operate GitLab reliably in their own infrastructure. You’ll create an environment where team members can thrive, partner closely with a Product Manager to connect business goals and customer needs with sound engineering, and own deployment tooling that supports everything from single-node virtual machines to large Kubernetes clusters. You’ll focus on reliability, upgrade velocity, operational simplicity, and zero-downtime capabilities across GitLab.com, GitLab Dedicated, and self-managed environments, while drawing on technologies such as Kubernetes Operators, Helm charts for stateful applications, and cloud-native deployment architectures. You’ll also collaborate across the Infrastructure Platforms department and participate in incident management to help ensure the availability of GitLab.com.

What you’ll do

  • Lead a globally distributed GitLab Delivery team, creating an environment where team members can thrive and consistently deliver results.
  • Hire, onboard, and develop team members who live GitLab’s values and contribute to a peak-performance organization.
  • Manage and improve agile, async workflows so the team can iteratively deliver high-quality deployment tooling and services.
  • Partner with Product Management and peers across Infrastructure Platforms and Engineering to align deployment tooling with business goals and customer needs.
  • Own the reliability, upgrade velocity, and operational simplicity of GitLab deployments across self-managed environments, GitLab.com, and GitLab Dedicated.
  • Improve how customers deploy, upgrade, and operate GitLab, including deployment patterns, zero-downtime capabilities, observability, and overall upgrade experience.
  • Apply a strong technical background in Kubernetes Operators, Helm charts, and upgrade orchestration to guide engineering decisions and unblock the team.
  • Participate in the Incident Management on-call rotation, collaborating with reliability engineers and development teams to help ensure availability targets for GitLab.com are met.

What you’ll bring

  • Experience leading deployment tooling, platform engineering, or site reliability engineering teams operating at scale.
  • Strong technical background with practical knowledge of Kubernetes Operators, Helm charts for stateful applications, and upgrade orchestration patterns.
  • Solid understanding of cloud-native deployment architectures, database lifecycle management for stateful systems such as PostgreSQL, schema migrations, and zero-downtime upgrade strategies.
  • Experience running and supporting consumer-scale or enterprise-scale platforms, ideally in a product-focused software company or startup environment.
  • Ability to investigate complex deployment and operational issues and communicate tradeoffs and findings clearly to both technical and non-technical stakeholders.
  • Demonstrated experience building and supporting high-performing, distributed teams, including managing in an all-remote, asynchronous environment.
  • Effective collaborator who works closely with cross-functional teams such as Infrastructure, Support, and Customer Success to improve customer outcomes.
  • Openness to candidates with diverse backgrounds and transferable skills, including formal computer science education or equivalent hands-on experience and an interest in open source and developer tools.

About the team

The GitLab Delivery team sits within the Infrastructure Platforms department, which is composed of several groups that ensure GitLab operates, delivers, and scales efficiently across GitLab.com, GitLab Dedicated, and self-managed customers. This globally distributed team builds and maintains deployment tooling and patterns that make it reliable and straightforward for customers to deploy, upgrade, and operate GitLab on their own infrastructure, from single-node virtual machines to large Kubernetes clusters. The team works in an agile, asynchronous way and collaborates closely with other Infrastructure teams, as well as Support and Customer Success Management, to turn operational lessons from running GitLab at scale into improvements that benefit all offerings and improve the overall customer experience.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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