New

Staff Solutions Architect - Australia

Remote

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Staff Solutions Architect at GitLab, you’ll help prospects and customers understand how our AI-powered DevSecOps platform can support their technical requirements and business goals across the software development lifecycle. You’ll act as a trusted technical advisor through complex evaluations, guide teams through digital transformation, and connect customer needs back to our product direction. Reporting to a regional Solutions Architect leader, you’ll work closely with Account Executives and cross-functional partners across APJ. In your first year, you’ll focus on successful platform adoption, strong technical evaluations, and building trusted relationships that highlight the value we bring in an AI-driven DevSecOps landscape.

You’ll work at the intersection of customer outcomes, modern software delivery, cloud, security, and emerging agentic AI workflows, helping organizations move from planning to monitoring with greater clarity and confidence.

What you’ll do

  • Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities.
  • Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle.
  • Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions.
  • Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value.
  • Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness.
  • Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts.
  • Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations.
  • Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.

What you’ll bring

  • Experience working with customers in technical pre-sales, consulting, or similar customer-facing roles.
  • Ability to run technical evaluations such as proofs of concept, proofs of value, workshops, tenders, audits, or value stream assessments.
  • Working knowledge of the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows.
  • Hands-on familiarity with GitLab or similar DevSecOps or software delivery platforms.
  • Clear communication skills with the ability to adapt technical messages for practitioners, technical stakeholders, and senior business stakeholders.
  • Strength in building credibility, listening carefully, and representing customer needs to internal teams.
  • Interest in continuous learning, knowledge exchange, and developing expertise in GitLab, AI, and related cloud technologies.
  • Familiarity with cloud platforms, self-managed environments, or transferable experience from related technical fields is welcomed.

About the team

We serve as a technical partner for the field, helping customers and internal teams see the value of GitLab's platform approach during complex engagements. We work closely with go-to-market and product organizations, bringing field feedback into conversations about product direction, services, enablement, and value messaging. As a distributed team in an all-remote environment, we rely on clear communication, sound judgment, and common practices to work with customers across regions. We play an important role in GitLab's continued growth by combining technical depth, strong customer relationships, and operational discipline. For more on how we work, see Solution Architecture Handbook.

How GitLab Supports Full-Time Employees

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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