Field Officer - Enrollment

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. Team members bring experiences from the private sector, NGOs and government. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people.

Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, fast moving and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.

We work hard to create an environment in which all our team members can thrive, succeed and grow. We actively seek to recruit individuals from the communities we serve, and are constantly working to foster a workplace that supports diversity, and is truly inclusive in reality, not just intent. We support flexibility, take care of each other, have fun, and create professional growth opportunities.

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Job Title:  Field Officers -Enrollment (FO)

Location: Sinoe County

Reports to: Associate  Field Manager /Field Manager

Contract: Fixed contract (possibility of extension subject to funding and performance)

Project Description:

Liberia, known for being the most forested nation in West Africa, has nearly half its population residing near forests that provide essential resources such as food, fuel, medicinal products, and income, especially to rural communities. However, inadequate forest management and unsustainable land use have led to over-exploitation, endangering both the livelihoods of forest-dependent communities and the environment. To address these challenges, GiveDirectly, in collaboration with IDH and funded by the Embassy of Ireland in Liberia, is implementing a project titled Liberia’s Forest-Dependent Communities: Strengthening Climate Resilience through Mobile Cash Transfers, Sustainable Land Management, and Alternative Livelihoods. This initiative, focused in Sinoe County, will support 500 households (around 2,300 individuals) through unconditional cash transfers combined with training in small business development and sustainable land and resource management to build resilience and enhance forest protection.

The program's primary objective is to reduce the vulnerability of forest-dependent households to the impacts of climate change while promoting sustained forest conservation by diversifying income sources. Coordinated by GiveDirectly and IDH, the intervention aims to help households meet their basic needs, access alternative livelihood opportunities, boost savings and income, lessen dependence on forests, and support forest protection efforts. Expected outcomes include investments by recipients in essential needs and sustainable livelihoods, participation in savings groups, and active involvement in community-led forest conservation initiatives.

Job Description: 

Role Overview: The Field Officer will play a critical Day- to- Day Role in engaging community leaders and guides to understand community norms and boundaries. He/She will be responsible for surveying households and enrolling them in Givedirectly’s program with the associated processes that facilitate GiveDirectly’s unique cash transfer model, from enrollment of recipients to sending actual transfers using Digital Data gathering devices such as Taroworks or other Electronic Data Devices. The role will reward the collection of high-quality data, strong community engagement skills, and effective communication with beneficiaries as well as other co-workers. The role will report to the Associate Field Manager, Enrollment. 

 Key Responsibilities:

• The Field Officer will meet with the community leaders and guides to understand community boundaries
• In charge of coordinating with team members, visit every household in the town or community
• Collect accurate data while conducting surveys and ensure the daily productivity target is met.
• Explain GivesDirectly's program to eligible households
• Positive attitude and enthusiasm when faced with routine work
• The Field Officer will identify and eliminate ineligible households
•  Has the  ability  to multitask
• High levels of integrity and confidentiality of recipient information
• Digital Data Gathering (Using Taroworks or other Electronic Data Gathering Device) 
• The Field officer will support households in understanding how mobile money works and how the beneficiaries receive Cash grants 
• Resiliency, long-distance walking, adaptation to a rural environment, interpersonal roles/team next
• Ability to learn new things
• Sound report writing etc
• Monitor SIM Registration events at different locations
• Fluent in English and any other local language in the GD working area (Kpelle, Grebo, Bassa, Gio, Gola, Mino, etc.)

Qualifications

• The ideal candidate for the GiveDirectly Field Officer job opportunity must hold a High school Diploma or an A' level certificate and a Degree/certificate in a relevant field of technology is an added advantage.
• Previous working experience in the field with a preference for vulnerable communities ( 2 Years minimum).
• Computer and mobile device data entry knowledge and experience with good typing skills
• Fluency in the required local language of the area (Kru, Grebo, Sapo, etc.) is an added advantage and a high-quality problem-solving work ethic
• Good time management skills
• Physical fitness and the ability to cope with difficult weather conditions or terrain
• Excellent communication skills and the ability to represent the organization effectively to external parties
• Computer literate and good mobile device data entry and assessment ability or experience
• Critical thinking ability and good judgment in resolving operational glitches at the level of the field in the absence of a direct line manager. 
• Strong interest in the mission of GiveDirectly and commitment to advancing GD’s unique values
• Has the ability to exercise patience and good judgment in resolving recipient problems.

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

GiveDirectly is an Equal Opportunity Employer that values the strength diversity brings to the workplace. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

US applicants only:  We invite you to "Know Your Rights" as an applicant.

Commitment to Safeguarding

As a global organization serving some of the world’s most vulnerable communities, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any sexual exploitation, abuse, and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.

GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.

These efforts help us continue to build and maintain trust with the communities we serve, and prevent harm to our recipients.

Interview Venue and Accessibility

We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org. Please include the word "Accessibility" in the email title.

Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!