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Dining Hospitality Manager

Givens Estates - Asheville, NC

Givens Estates - Asheville, NC

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes an environment of inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What you'll get:

  • Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
  • Free short-term disability, life insurance, & access to our employee assistance program
  • Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
  • Referral bonus program
  • 403(b) retirement plan with up to a 6% matching
  • Educational assistance & professional development opportunities
  • Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
  • Fast-growing nonprofit with tons of advancement opportunities

Givens Estates, a leading nonprofit Continuing Care Retirement Community (CCRC), is hiring for a full-time Dining Hospitality Manager to help support our independent living dining team. Reporting to the Assistant Dining Services Director, the primary purpose of this position is to help oversee all front-of-house dining operations within Independent Living venues, Including Market & Craft, The Social Brew, Terrene, and all catering services. This role ensures exceptional resident and team member experiences through effective leadership, scheduling, training, and operational excellence. 

What you'll do:

  • Assist production personnel through routine communication of plate appearance, portion sizes, garnishes, condiments, etc
  • Coordinate front-of-house staff to ensure quality service is provided to residents; ensuring standards of service are consistently followed
  • Ensure all catering functions are timely and in line with Givens Estates standards of excellence
  • Teaches team members in the use, care and maintenance of equipment; also maintaining safety standards and practices
  • Serve as the primary contact for resident service regarding dining hospitality and catering concerns
  • Address feedback from residents and team members via Kiosks, Community App, We Care Connect and other channels available to our residents
  • Manage team leaders in the department and drive accountability
  • Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you'll need:

  • 3+ years experience in hospitality or dining services, preferably in a senior living or healthcare setting
  • High School or GED equivalent required, college degree preferred
  • Experience with adult learning - including teaching, training, precepting, coaching, etc
  • Must have a valid NC Drivers License with no major violations in the last 5 years

Compensation is $50,000 - $60,000 per year based on experience, plus our comprehensive benefits package!

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years. 

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I hereby certify that all statements made by me in this application are true and correct to the best of my knowledge and belief and that I understand all of the questions and statements made in this application. I also understand that any misrepresentation or omission of facts in my application may result in rejection of my application or termination of employment. I authorize the investigation of all statements made in this application. If I am employed, I will be required to complete an employment verification form (I-9) and, within three days, provide satisfactory evidence of identity for eligibility for employment. This application is not valid unless it has been completed in its entirety and dated by the applicant. Applications will not be considered after sixty (60) days from the submission date unless the applicant reapplies. I understand that nothing in this employment application, in the company's statements or personnel guidelines, or in my communications with any company official is intended to create an employment contract between the company and me. I also understand that the company has the right to modify its policies without giving me any notice of the change(s). No promises regarding employment have been made to me, and I understand that no such promise or guarantee is binding upon the company unless it is made in writing and signed by an authorized company officer. I understand, if an employment relationship is established, that it will not be for any definite term; that conditions may require me to work a schedule other than the one for which I have applied, or for which I was originally hired; that I have a right to terminate my employment at any time; and that the company retains the right to terminate my employment at any time, without cause or previous notice.
***Please be advised, the position you are applying for may require COVID-19 testing upon hire and weekly thereafter until we receive further guidance from the CDC (Centers for Disease Control) and Buncombe County Health Department. Team members in these areas are provided with adequate PPE (personal protective equipment) to perform the functions of this position safely.***


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Criminal offenses may not disqualify an applicant from employment with Givens Communities.

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